Taia Smith
Willetton
Summary
Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.
Overview
4
4
years of professional experience
Work History
Retail Sales Assistant
Colette By Colette Hayman
11.2024 - 05.2025
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
- Increased sales by offering advice on purchases and promoting additional products.
Education Support
Manifold Heights Primary School
08.2023 - 12.2023
- Provided guidance, support, and encouragement to children in a variety of educational settings.
- Provided support and guidance to teachers, parents, and other professionals involved in the care of special education students.
- Supported and encouraged academic performance to help youth achieve educational goals.
- Prepared educational materials and resources that support curriculum objectives.
Waitress/Bar-Person
Fyansford Hotel
03.2023 - 11.2023
- Assessed customer product needs and interests to best recommend suitable items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Greeted customers and provided excellent customer service.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Checkout Operator
IGA Riverton
10.2022 - 12.2022
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Ensured that all promotional materials were properly displayed at checkout counters.
- Resolved customer complaints in a professional manner.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Greeted customers in a friendly and courteous manner.
Canteen
Gaelic Association Australia
05.2022 - 09.2022
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Waitress
JM Burgers
09.2021 - 11.2021
- Prepared tables for guests by setting out linens and silverware.
- Delivered accurate checks and processed bill payments in POS systems.
- Answered telephones to take reservations or go-to orders.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Education
Bachelor of Education - Primary Education
Curtin University
Perth, WAHIGH SCHOOL CERTIFICATE -
WILLETTON SENIOR HIGH SCHOOL
Perth, WA11.2022
Skills
- Customer Service
- Safe Food Handling
- Merchandise packaging
- Feedback acceptance
- Cooperative attitude
- Shelf organising
- Customer relations
- Credits and refunds
- Cash register operation
- Team contribution
- Special education support
- Stress management
- Literacy development
- Behaviour management
- Lesson planning
- Emotional intelligence
- Stock control
- Fashion sense
- Visual merchandising
- Store maintenance
- Returns processing
Timeline
Retail Sales Assistant
Colette By Colette Hayman
11.2024 - 05.2025
Education Support
Manifold Heights Primary School
08.2023 - 12.2023
Waitress/Bar-Person
Fyansford Hotel
03.2023 - 11.2023
Checkout Operator
IGA Riverton
10.2022 - 12.2022
Canteen
Gaelic Association Australia
05.2022 - 09.2022
Waitress
JM Burgers
09.2021 - 11.2021
Bachelor of Education - Primary Education
Curtin University
HIGH SCHOOL CERTIFICATE -
WILLETTON SENIOR HIGH SCHOOL
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