Takoda Langdon-Hall
Gold Coast,QLD
Summary
Encouraging 2IC with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organisational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Sales Assistant (2IC)
Liquorland
12.2022 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed detailed plans based on broad guidance and direction.
Head Barista (All-rounder)
Sorrento Social
02.2021 - 09.2022
- Optimized workflow processes for increased productivity during peak hours, minimizing wait times for customers.
- Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
- Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Demonstrated strong leadership skills while overseeing all aspects of daily café operations as Head Barista.
Sales Assistant (Cashier)
IGA Super Market
12.2018 - 11.2019
- Helped customers complete purchases, locate items.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash and credit card transactions.
Education
High School Diploma -
Benowa State High School
Benowa, QLD2020
Skills
- Display Building
- Complex Problem-Solving
- Processing Payments
- Visual Merchandising
- Stock Management
- Product Merchandising
- Sales Expertise
- Decision-making
- Customer service
- Time management
- Problem-solving
- Product knowledge
Accomplishments
- Achieved "Employee of the Month" 4 times within the last year, through efficient leadership and excellent customer service skills.
- Achieved a recent promotion from sales assistant to 2IC (second in charge).
- Documented and resolved threatening situations with customers which led to police evolvement and official ban notices being put in place.
Timeline
Sales Assistant (2IC)
Liquorland
12.2022 - Current
Head Barista (All-rounder)
Sorrento Social
02.2021 - 09.2022
Sales Assistant (Cashier)
IGA Super Market
12.2018 - 11.2019
High School Diploma -
Benowa State High School
Similar Profiles
Braith HumphreysBraith Humphreys
Sales Assistant at LiquorlandSales Assistant at Liquorland
Zaidan Hilton MinslowZaidan Hilton Minslow
Assistant Store Manager at LiquorlandAssistant Store Manager at Liquorland
Logan TonkinLogan Tonkin
Senior Sales Assistant at LiquorlandSenior Sales Assistant at Liquorland