Taleah Plant
Pacific Pines,QLD
Summary
Dedicated team member skilled in customer service and problem resolution, enhancing guest satisfaction through effective communication and collaboration. Experienced in high-volume restaurant environments, excelling in time management and attention to detail. Focused on creating positive dining experiences and maintaining a cohesive team dynamic, contributing to overall customer satisfaction.
Overview
2
2
years of professional experience
Work History
FOH Team Member
SummerGrove Estate Wedding Venue
Carool , NSW
02.2026 - Current
- Provided outstanding customer service, enhancing overall guest satisfaction.
- Maintained dining area cleanliness to enhance guest comfort and overall ambiance.
- Communicated menu specials clearly while addressing all guest inquiries.
- Resolved customer complaints to restore satisfaction and enhance guest experience.
- Greeted customers warmly, fostering a positive dining experience.
- Performed assigned side work tasks to maintain smooth restaurant operations.
- Assisted team members during busy periods to optimize service delivery.
- Adhered to safety and sanitation protocols, ensuring guest protection.
Barista All Rounder
Muffin Break
TWEED HEADS SOUTH, NSW
11.2023 - 01.2026
- Delivered a variety of beverages tailored to individual customer specifications.
- Engaged customers in meaningful conversations while efficiently processing orders, enhancing overall customer experience.
- Trained new baristas on operational procedures and excellent customer service techniques.
- Resolved customer issues promptly, strengthening brand loyalty through exceptional service.
- Maintained organized and clean coffee preparation area, ensuring efficiency and quality during shifts.
- Safely operated all coffee-making equipment, including machines and grinders.
- Monitored inventory levels continuously, restocking supplies as necessary.
- Collaborated with coworkers to optimize workflow during high-demand periods.
Education
Year 10
Banora Point High School
Banora Point, NSW04-2026
Skills
- Point of sale systems
- Order management
- Cash management
- Inventory management
- Food safety standards
- Allergy awareness
- Open-close procedures
- Team collaboration
- Effective communication
- Problem resolution
- Time management
- Professional multitasking
- Attention to detail
- Staff coordination and training
- Staff training
- Prioritization skills
- Staff training
- Prioritization skills
Timeline
FOH Team Member
SummerGrove Estate Wedding Venue
02.2026 - Current
Barista All Rounder
Muffin Break
11.2023 - 01.2026
Year 10
Banora Point High School