Talia Lundin
Indooroopilly, Brisbane,QLD
Summary
With 3+ years experience in management and 7+ years in customer service, I am always providing a positive, friendly experience to all customers. As well as demonstrating great time management, collaboration skills and taking on board new information to consistently exceed targets. Exceptional organisational skills, working as a team, working in a fast paced environment, and being able to problem-solve efficiently. I consider myself to be a mature, extremely organised, honest, creative, polite, and amicable individual who is a quick learner and strives for success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager
Bakers Delight
Kenmore, Graceville and Toowong, Brisbane
12.2020 - Current
- Managing Sales Staff and Production staff, Understanding, managing and setting monthly/weekly/daily KPIs, Stocktakes, placing packaging and supply orders for the stores, Training staff aged 13-60 years of age, Handling money, depositing and banking, Doing rosters for 3 stores each week, Organising and preparing for team meetings, Providing great customer service, Merchandising the shop to high standards, Upselling and promoting current campaigns (holding activations), Marketing for the three stores, And much more.
Sales Assistant
Lovisa Jewellery Store
Toombul and Queen Street Mall, Brisbane City
12.2017 - 02.2021
- Cleaning, Closing and opening store, Well experienced customer service and upselling, Merchandising the store to high standards, Putting sales through front register, Working as a team, Sale setups/pack downs, Stocktakes, Handling important information/handling Cash, Understanding and setting KPI’s for the day
Latonas professional makeup
303 Logan Rd, Greenslopes
06.2016 - 06.2017
- Customer service, restocking, Organising, Cleaning, Running Errands
Education
High School Diploma -
Brigidine College
Brisbane, QLD11.2020
Cert. III in Makeup and beauty services -
Tafe
07.2020
Pullenvale State School
12.2014
Skills
- Team Leadership
- Time Management
- Complex Problem-Solving
- Social media expert
- Customer Service
- Teamwork and Collaboration
- Organizational Skills
- Positive and professional
- Great eye for detail
Certification
- Drivers License
- Cert. III in Makeup and beauty services
- Graduated year 12 (2020)
- First Aid certificate
References
References available upon request.
Timeline
Manager
Bakers Delight
12.2020 - Current
Sales Assistant
Lovisa Jewellery Store
12.2017 - 02.2021
Latonas professional makeup
06.2016 - 06.2017
High School Diploma -
Brigidine College
Cert. III in Makeup and beauty services -
Tafe
Pullenvale State School
- Drivers License
- Cert. III in Makeup and beauty services
- Graduated year 12 (2020)
- First Aid certificate
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