Tallon-Laylah Houldsworth

During my time at Officeworks, I have been gaining experience in multiple departments, most recently technology and receiving. I often find myself heavily supporting the leadership team and have spent time leading my team, in between managers.

• Provided customer service support to ensure satisfaction.
• Received, processed, and stocked merchandise in accordance with store policies.
• Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor..
• Operated cash registers to process payments from customers.
• Maintained a clean and organized work area throughout shift.
• Evaluated needs of departments and delegated tasks to optimize overall production.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Maintained positive working relationship with fellow staff and management.
• Troubleshot machine malfunctions and made adjustments to correct problems.
• Stayed informed of company and store updates from leadership.
• Processed and retrieved customer special orders.
• Trained new team members using approved training materials and information.
• Rotated through series of different stations based on team needs.
• Monitored expiration dates on food items for freshness assurance.
• Participated in training sessions for new employees when needed.
• Recognized potential theft situations and alerted supervisor immediately.

Whilst I had a short employment with Orrcon, further exposure to the industry and learning how to operate overhead cranes, is a skill grateful to have obtained. After checking equipment, my role consistedcorrectly labeled, organised and prepared steel bundles, then safely loaded product to racks or trucks, returning crane to safe zone when finished.

I worked between fresh produce and the checkout, covering areas of stocking, packing and providing great customer service. Towards the end of my employment, I was leading afternoon shifts.

I completed my secondary schooling, focused on sheep farming and Agriculture in general, some tasks I completed at the school farm were;

• Cared for livestock, including feeding, watering, and providing medical attention when necessary.
• Harvested crops according to season and maintained records of yields.
• Maintained farm equipment such as tractors, harvesters, and other machinery.
• Inspected fields regularly to identify pests or diseases that may harm crop growth.
• Performed general maintenance tasks around the farm, including repairing fences and buildings.
• Ensured compliance with all safety regulations related to farm operations.
• Loaded and unloaded trucks with supplies or products from the farm.
• Collected eggs from chicken coops on a daily basis.
• Euthanized sick animals in accordance with humane standards.
• Provided assistance during birthing events for livestock animals.
• Assisted in branding cattle or tagging sheep and goats for identification purposes.
• Obtaining correct waybill, prior to transporting stock
• Cleaned out barns, stalls, pens, and other animal enclosures on a regular basis.
• Documented work performed using computer programs or paper log books.
• Participated in training sessions related to new farming techniques or technologies.

We also competed in shows. From there, learning how to prepare animals, supplies for their travel/stay and self organisation were notable skills.