Summary
Overview
Work History
Education
Skills
Other Experiences
Timeline
Generic

Tamara Fahey

Biggenden,QLD

Summary

Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.


Overview

23
23
years of professional experience

Work History

In Home Support Worker

Ozcare
11.2022 - 11.2023
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Provided transportation and appointments management.
  • Developed rapport to create safe and trusting environment for care.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Transported clients to and from medical appointments with safety and efficiency.

Lowes
05.2017 - 02.2018
  • Opening and closing procedure for stall
  • Interviewing, employing and training of new staff members
  • Banking, rostering, receiving stock delivery’s

Arno’s Tyres
11.2015 - 02.2016
  • Answering phone enquires giving advice
  • Placing quotes
  • Forming job cards
  • Following up on overdue accounts
  • Filing and banking

Radio Rentals
01.2015 - 07.2015
  • Assisting customers on new and old rental enquiries
  • Generating new business
  • Background reference checks

The Good Guys
09.2013 - 10.2014
  • Conduct efficient merchandising; ensuring that stock is presented in such a way that it stimulates interest and entices customer to buy
  • Diligently assist in stock management that includes replenishing, maintaining, and controlling stocks in accordance to the market demand for each item
  • Provide informative product knowledge and outstanding customer service by identifying customers’ needs and assist them make a choice from a range of available products
  • Responsibly perform the day-to-day operations in the store and adhere to the company policies and procedures

Dollars and Sense
04.2013 - 08.2013
  • Ensured that shelf management and promotional displays were within the trade standards
  • Monitored all systems related to purchasing, selling, transportation, warehousing of merchandise, and stock management
  • Effectively managed and monitored opening and closing of store
  • Managed all areas that are crucial to business operations that include staff management, shelf management, packing, cash handling, etc

Bet365
11.2012 - 04.2013
  • Professionally handled phone calls, provided accurate details and accurately placed large cash bets
  • Demonstrated proficiency in utilising proprietary systems and website
  • Worked effectively in acquiring new customers and sustaining business relationships with existing customers
  • Displayed consistent compliance to company policies and procedures

Spotlight
01.2011 - 12.2012
  • Supervised all aspects of the operating activities ensuring that the business functions were in accordance to Spotlight standards and regulations
  • Ensured adherence to quality standards, policies and process, and delivered through support to the operations including:
  • Customer service supervision
  • Handling Customer Complaints
  • Roster management
  • Delivery, stock and inventory control
  • Recruitment
  • Confidently conducted performance discussions and meeting KPI’s
  • Sourcing solutions to improve the team’s performance level

Territory Bandag
04.2001 - 02.2001
  • Forming job cards
  • Placing quotes
  • Answering phone enquires giving advice

Education

High School Diploma -

Hervey Bay State High School
Pialba, QLD

Skills

  • Patient Transportation
  • First Aid and Safety
  • Meal Preparation
  • Qld Driver's License
  • Light Housekeeping
  • Interpersonal Communication
  • Progress Documentation
  • Flexible across a wide range of business functions with strong commercial acumen and all-round leadership, strategy and execution skills
  • Delivers excellent service within a variety of circumstances and to all people, displaying initiative and high levels of responsibility
  • Exceptional customer service skills with strong commitment to excellence and professionalism
  • Strong analytical and problem-solving skills; capable of providing situation-appropriate solutions to suit client needs
  • Demonstrates flexibility, adaptability and focus through day to day work changes, and shifting priorities during periods of uncertainty
  • Well-organised, precise and methodical with meticulous attention to details; verifies unclear information to ensure a reliable record
  • Proven relationship-builder with unsurpassed communication and interpersonal skills; able to effectively communicate with individuals from diverse socio-economic and cultural backgrounds
  • Cash handling
  • Retail inventory management
  • Store operations
  • Human resourcing and recruitment

Other Experiences

  • Armguard - Cash processor
  • Rivers - Manager
  • Woolworths - Cashier/Deli assistant
  • Caltex - Shop assistant

Timeline

In Home Support Worker

Ozcare
11.2022 - 11.2023

Lowes
05.2017 - 02.2018

Arno’s Tyres
11.2015 - 02.2016

Radio Rentals
01.2015 - 07.2015

The Good Guys
09.2013 - 10.2014

Dollars and Sense
04.2013 - 08.2013

Bet365
11.2012 - 04.2013

Spotlight
01.2011 - 12.2012

Territory Bandag
04.2001 - 02.2001

High School Diploma -

Hervey Bay State High School

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Tamara Fahey