Tamara Grieve
North Wonthaggi,VIC
Summary
Results-driven professional with extensive experience in retail and housekeeping. Known for exceptional time management, team collaboration, and training skills, consistently contributing to high customer satisfaction and operational efficiency.
Overview
15
15
years of professional experience
Work History
Retail Sales Associate
Wonthaggi Diskount
Wonthaggi, VIC
09.2022 - Current
- Assisted customers with product selection and inquiries.
- Maintained clean and organized sales floor displays.
- Processed transactions efficiently at the checkout counter.
- Stocked shelves and replenished merchandise as needed.
- Collaborated with team members to enhance customer service experience.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
Housekeeper
RACV
Inverloch, VIC
02.2022 - 09.2022
- Maintained cleanliness in guest rooms and common areas throughout the facility.
- Managed laundry services, ensuring timely washing and folding of linens.
- Utilized cleaning supplies and equipment safely and efficiently for daily tasks.
- Reported maintenance issues promptly to enhance guest satisfaction.
- Assisted in training new housekeeping staff on procedures and best practices.
- Organized storage areas for cleaning supplies, promoting efficient workflows.
- Followed safety protocols to ensure a hazard-free environment for guests and staff.
- Collaborated with team members to uphold high standards of cleanliness daily.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Interacted pleasantly with clients and guests when performing daily duties.
Retail Sales Associate
Target/Kmart
Wonthaggi, VIC
01.2014 - 01.2021
- Maintained clean and organized sales floor displays.
- Processed transactions efficiently at the checkout counter.
- Assisted customers with product selection and inquiries.
- Stocked shelves and replenished merchandise as needed.
- Collaborated with team members to enhance customer service experience.
- Participated in inventory management and loss prevention efforts.
- Provided training and support to new sales associates.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Demonstrated knowledge of store products and services.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Provided product information and answered customer questions.
Homecare
Bass Coast Shire Council
01.2011 - 03.2012
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
Education
Certificate 3 Aged Care - Aged Care
Chisholm
Wonthaggi, VIC12-2010
High School Diploma -
Wonthaggi Secondary College
Wonthaggi, VIC12-2005
Skills
- Customer service
- Sales techniques
- Point of sale
- Team collaboration
- Time management
- Effective communication
- Training and development
- Positive and professional
- Calm demeanor
- Cleaning techniques
- Health standards compliance
- Facility sanitation
- Laundry management
References
- Emily Nicoll - Personal Reference (Commercial Lending at Bendigo Bank) PH: 0497 568 349 Email: emily.nicoll@outlook.com
- Kim Wilkinson - Personal reference/previous colleague (administrative at Henry Dental) PH: 0408 384 737 Email: kimwilko@hotmail.com
Timeline
Retail Sales Associate
Wonthaggi Diskount
09.2022 - Current
Housekeeper
RACV
02.2022 - 09.2022
Retail Sales Associate
Target/Kmart
01.2014 - 01.2021
Homecare
Bass Coast Shire Council
01.2011 - 03.2012
Certificate 3 Aged Care - Aged Care
Chisholm
High School Diploma -
Wonthaggi Secondary College