Tamara Nicholas
Springfield ,NSW
Summary
Dynamic professional with extensive experience in healthcare administration, notably at Sydney Adventist Hospital. Excelled in patient scheduling, insurance verification, and enhancing patient care coordination. Demonstrated quick learning and exceptional time management skills. Proven ability in front desk operations and fostering collaborative work environments, significantly improving patient satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Grace Medical Care
10.2022 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
Registered Sleep Technician
Sydney Adventist Hospital
03.2020 - Current
- Recorded observations and baseline measurements to maintain accurate medical records
- Conducted overnight polysomnography studies (12 hour night duty)
- Explained procedures to patients and carers to improve cooperation and facilitate smooth procedures
- Effective communication with staff, patients and carers
Patient Services
Sydney Adventist Hospital
11.2021 - 11.2022
- Welcomed and admitted patients to hospital
- Advised costs to patients and administered payments
- Collated and processed necessary paperwork for patients
- Worked with doctors, nurses and specialists to provide the best care for patients
Education
Bachelor of Science - Exercise And Sport Science
University of Newcastle
Ourimbah 11.2023
High School Diploma -
Central Coast Adventist School
Central Coast 11.2019
Skills
- Front Desk Operations
- Quick learning
- Time Management
- Working collaboratively
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
Accomplishments
- Year 12 Prefect
- Year 12 Sport Captain
- Primary School Captain
- Completed 6 years of Central Coast Pathfinders
- Represents Terrigal Avoca AFL Club
Certifications
- First Aid Certificate + First Aid in Education and Care setting
- CPR certificate
- 2019 Sportsmanship Award CCAS
- Hospitality Course Cert 1 and 2
Timeline
Medical Receptionist
Grace Medical Care
10.2022 - Current
Patient Services
Sydney Adventist Hospital
11.2021 - 11.2022
Registered Sleep Technician
Sydney Adventist Hospital
03.2020 - Current
Bachelor of Science - Exercise And Sport Science
University of Newcastle
High School Diploma -
Central Coast Adventist School
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