Tameeka Brown-Rowe

• Coached employees through day-to-day work and complex problems.
• Entered data, generated reports, and produced tracking documents.
• Gathered and organised materials to support operations.
• Used job-related software i.e D4W to draft and finalise written correspondence and documentation.
• Tracked records, filed documents and maintained communication between patients to manage office activities.

• Use of HICAPS

• Sought out and fixed any banking discrepancies within the clinic.

• Providing ongoing support to any administrative related queries.

• Ensuring correct procedures are in use in reception and conducting where needed.

• Built extensive product knowledge and recommended personalized solutions to customers.
• Kept merchandise organized with regular recovery work.
• Assisted customers with sales orders, returns and exchanges.
• Boosted sales through product promotion and direct customer engagement.
• Greeted, welcomed and offered immediate assistance to store customers.
• Used in-store system to locate inventory and place special orders for customers.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

• Reviewed files, records and other documents to obtain information to respond to requests.

• Assisted in the record keeping in government data bases regarding the rollout of the PFIZER vaccine.

• Provided concierge like services to the elderly and mentally challenged.

• Travelled rurally to and from work sites.

• Performed correct OHS procedures.

• Kept server areas clean and stocked to increase efficiency while working tables.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.

• Kept server areas clean and stocked to increase efficiency while working tables.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.

• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Assisted other team members to achieve goals.
• Became familiar with products to answer questions and make suggestions.
• Prepared products following restaurant, health, and safety standards and procedures.