Tameka Hickey

At Seafolly, Miranda, we provide personalized styling advice to customers, ensuring they feel confident in their swimwear and resort.

wear.

We take time to understand body shapes, fits, and fabrications to recommend the best styles. While also assisting customers with mix-and-match options to create complete looks, if needed.

As a people person, I love to build a bond with customers, have a chat, and get to know them, but by doing this, it also encourages repeat visits and helps them feel comfortable and have a nice time in the store.

I'm always trying to engage with customers to drive sales, achieve store KPIs, and reach targets. Every day, we are processing transactions efficiently and accurately at the registers.

As a casual, we manage and help maintain stock and visual merchandising, which consists of replenishing stock on the shop floor to maintain size availability. Plus, visual merchandising involves ensuring displays are neat, aligned with brand guidelines, and refreshed regularly.

When stock comes, we unpack and process new deliveries, ensuring stock is tagged and ready for sale. As a casual, we are also trained to maintain store cleanliness and presentation, including fitting rooms and the shop floor.

At Seafolly, we all work closely with the team to make sure everyone’s happy, and to keep a positive workspace!

Working at Earth Thingz Cafe, my main area was preparing food and beverages, and verifying adherence to quality and safe food-handling standards.

However, I performed general cleaning by sweeping and mopping floors, washing dishes, and emptying trash. In the kitchen, I reduced risks by maintaining a clean and organized work environment. To properly achieve this, I would collaborate with team members to consistently deliver high-quality service in a fast-paced environment.

While working in the cafe, I processed lots of payments with a focus on accuracy and correct cash-handling procedures.

Working in a cafe, I handled guest complaints professionally, resolving issues quickly to promote positive experiences for the customers and making sure they're comfortable because I would always want them to come back, as I love to build a community while working in a small cafe.

Working at Audley Cafe, my main focus was to ensure customers were satisfied and were being served with good customer service. To maintain this, I collaborated with team members to consistently deliver high-quality service in a fast-paced environment.

As a team, we always supported restaurant operations by assisting servers during busy periods, or covering shifts as needed.

I had effective time management strategies during high-volume periods, which resulted in reduced wait times and increased guest satisfaction.

But most importantly, as a team, we would all go around and make sure customers were satisfied and happy, maintaining a positive and uplifting restaurant environment!