Tamika Bailey

• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Responded to and resolved customer questions and concerns.
• Trained new employees and delegated daily tasks and responsibilities.
• Helped store management meet standards of service and quality in daily operations.
• Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
• Enforced company policies and regulations with employees.
• Completed store opening and closing procedures and balanced tills.

• Helped customers complete purchases, locate items, and join reward programs.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.
• Greeted customers and helped with product questions, selections, and purchases.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

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• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Counted money in drawers at beginning and end of each shift.
• Maintained awareness of surroundings and secured cash to minimize loss potential.
• Utilized POS system to handle customer cash and credit card transactions.
• Maintained customer satisfaction with quick and professional handling of product returns.