Tamika Boylan-Windass
Perth,WA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Covid Call Centre Operator
Indigenous Managed Services PTY
02.2022 - 05.2022
- Took customer calls and provided accurate, satisfactory answers to their queries and concerns
- Liaised with internal departments in relation to customer contacts and completion
- Collaborated with other call centre staff to improve customer service
Stay at Home Mother
SAHM
Armadale, WA
01.2010 - 02.2022
- Organising and managing the family budget and household
- Ensuring daily schedules and routines are made and followed
- Balancing priorities to ensure cleaning, finances and cooking are completed
- Managed household errands and other essential duties.
Call Centre Operator (Work Placement)
Probe Group
06.2021 - 06.2021
- Took customer calls and provided accurate, satisfactory answers to their queries and concerns
- Recorded customer information onto computer systems
- Updated databases to reflect changes to customer status
- Performed clerical duties such as faxing, filing paperwork
- Liaised with internal departments in relation to customer contacts and completion
- Collaborated with other call centre staff to improve customer service
Education
Certificate III - Photography
Australian Academy of Photography
Online06.2025
Certificate III - Business
MCI Institute
Armadale, WA01.2019
Year 11 - High School
Harvey Senior High School
Harvey, WA01.2009
Skills
- Multitasking and organizing schedules
- Proficient skills in MS Office (Word, Excel, Outlook)
- Customer service and communication skills
- Ensure work areas are clean and maintained
- Able to work methodically, accurately, and neatly
- Good oral and written communication skills
- Work positively with teams to achieve shared goals
- Digital photography
- Photo editing
- Time management
- Social media promotion
References
- Kayden Hmeljak - 0457 671 422 - cahmel27@gmail.com
- Lee Trower - 0424 724 465
Volunteer Experience
Food Bank Volunteer - Byford Community Church
Assist in unpacking and sorting groceries, pack hampers, and participate in other activities to assist those in need
Affiliations
- I am a homeschool educator for my year 6 daughter
- Crochet and knitting
- Photography
Certification
- Certificate 3 in Business
- Certificate of Photography
Timeline
Covid Call Centre Operator
Indigenous Managed Services PTY
02.2022 - 05.2022
Call Centre Operator (Work Placement)
Probe Group
06.2021 - 06.2021
Stay at Home Mother
SAHM
01.2010 - 02.2022
Certificate III - Photography
Australian Academy of Photography
Certificate III - Business
MCI Institute
Year 11 - High School
Harvey Senior High School
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