Tamilini Kanesh
Sunshine,VIC
Summary
Dynamic professional with proven expertise in organization and time management honed as a Receptionist at Thisha Hotel and Party Hall and as a Sales Assistant at Sivasakthi Hardware. Excelled in enhancing customer satisfaction and streamlining documentation processes. Skilled in data entry and building strong customer relationships, significantly contributing to positive client experiences and operational efficiency.
Overview
1
1
year of professional experience
Work History
Receptionist
Thisha Hotel and Party Hall
06.2023 - 01.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Sales Assistant
Sivasakthi Hardware
08.2022 - 05.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Fielded customer questions to share information about products, availability, and pricing.
Education
Individual Support Course - Aged Care
AMES Australia
Footscray, VICSkills
- Organization skills
- Time management
- Data entry
- Documentation and reporting
- Security awareness
- Visitor and customer relations
Timeline
Receptionist
Thisha Hotel and Party Hall
06.2023 - 01.2024
Sales Assistant
Sivasakthi Hardware
08.2022 - 05.2023
Individual Support Course - Aged Care
AMES Australia
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