Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Tammy-Lee Chatwin

Bairnsdale,VIC

Summary

Experienced Primary Health Care Manager with a strong background in leadership and team management, stakeholder engagement, budget management, and financial oversight. Skilled in program development and implementation, quality assurance, and compliance. Demonstrated success in strategic planning and execution, contributing to achieving accreditation and improving healthcare outcomes. Proven mentor and supporter of Aboriginal Health Practitioners, with a commitment to fostering inclusive and culturally sensitive care. Registered nurse with a comprehensive understanding of quality standards in healthcare.

Overview

12
12
years of professional experience

Work History

Practice Manager

GEGAC
Bairnsdale, VIC
05.2023 - Current
  • Developed and implemented new patient registration processes to streamline workflow.
  • Maintained financial records, including billing and accounts receivable and payable.
  • Coordinated staff recruitment, training, and scheduling activities.
  • Created reports that tracked key performance indicators such as revenue growth and efficiency metrics.
  • Performed administrative tasks such as creating budgets and forecasts, preparing invoices and contracts, ordering supplies and equipment.
  • Assessed medical office operations, identified areas of improvement, and developed plans for corrective action.
  • Conducted regular meetings with staff to discuss operational issues and ensure proper communication between departments.
  • Analyzed data from various sources to identify trends or opportunities for improvement within the practice.
  • Implemented policies and procedures related to patient care delivery in accordance with organizational standards.
  • Provided leadership and guidance to the medical team in order to meet goals and objectives.

Registered Nurse

GEGAC
Bairnsdale, VIC
01.2022 - Current
  • Provided patient care and education to patients with chronic illnesses.
  • Assessed, planned, implemented and evaluated nursing care for assigned patients.
  • Performed triage assessments of walk-in patients in a clinic setting.
  • Monitored vital signs, administered injections, and provided assistance with medical procedures.
  • Demonstrated ability to work independently as well as collaboratively within a team environment.
  • Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
  • Documented patient progress notes accurately and efficiently in the electronic medical record system.

Enrolled Nurse

Bairnsdale Regional Health Service
Bairnsdale
01.2013 - 05.2022
  • Maintained a safe environment for all patients by adhering to infection control policies and procedures.
  • Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
  • Instructed patients on proper self-care techniques at home following discharge from the hospital.
  • Performed triage assessments of walk-in patients in a clinic setting.

Education

Bachelor of Nursing -

Federation University
Churchill, VIC
01-2023

Nursing Traineeship -

Bairnsdale Regional Health Service
07.2014

Diploma of Nursing -

Federation Training
06.2014

Skills

  • Ability to work in a team and resolve conflicts
  • Ability to liaise with Allied Health and other healthcare workers
  • Ability to work professionally with all staff and fellow healthcare workers
  • Policy and procedure development
  • Workflow Management
  • Records Management
  • Resource Utilization
  • Cultural Competency
  • Health Promotion
  • Healthcare management
  • Quality Improvement
  • Leadership and Team Management
  • Stakeholder Engagement
  • Budget Management and Financial Oversight
  • Program Development and Implementation
  • Quality Assurance and Compliance
  • Strategic Planning and Execution

Accomplishments

  • 2013 ANMF Nursing Student of the Year award
  • 2020 AEC Award for Academic Excellence
  • 2022 Federation University Aboriginal and Torres Strait Islander Student of the year
  • 2022 Induction into the Sigma Theta Tau Honors Society of Nursing

References

On request

Timeline

Practice Manager

GEGAC
05.2023 - Current

Registered Nurse

GEGAC
01.2022 - Current

Enrolled Nurse

Bairnsdale Regional Health Service
01.2013 - 05.2022

Bachelor of Nursing -

Federation University

Nursing Traineeship -

Bairnsdale Regional Health Service

Diploma of Nursing -

Federation Training

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Tammy-Lee Chatwin