Tammy Lin
Burwood,VIC
Summary
Motivated Customer Service Representative committed to providing high-quality service for superior guest experiences.
A hardworking and passionate job seeker with strong learning skills, eager to secure every job position. Ready to help the team achieve company goals.
Overview
4
4
years of professional experience
Work History
E-Commerce Assistant
Leona Party And Home
10.2020 - 04.2021
- Displayed and organized product on inventory shelves in e-commerce storeroom.
- Photographed merchandise and prepared written descriptions of items for auction on company website.
Convenience Store Cashier
WHARF EXPRESS
12.2018 - 04.2021
- Processed cash and card transactions to complete customer purchases.
- Be familiar with store layout and product content
- Maintained accurate cash drawer by accounting for transactions by end of shift.
- Confirmed stock levels and expiration dates of merchandise
- Adhered to age-restricted sale policies, laws and procedures by requesting and verifying identification.
Primary English Teacher for Chinese Kids
Sure Children's Science Practice Center
07.2021 - 10.2021
- Created organised and engaging lessons to increase student comprehension of books and literary concepts.
- Worked with other teachers to support different students and provide thorough help to rectify comprehension issues.
Receptionist
First Education VCE Learning Centre
03.2019 - 12.2019
- Greeted and checked in incoming students and parents and provided friendly, knowledgeable assistance.
- Scheduled and confirmed appointments, and delivered professional consultation on lesson information to customers.
- Wrote marketing copy to boost brand image
- Tracked students' progress and regularly reported to students and parents
- Collected advice and complaints from students and parents.
Kitchan Hand and Cashier
Sushi Hub
12.2018 - 01.2019
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Master of Public Health -
Univerisity of Melbourne
Melbourne, VIC12.2024
Bachelor of Science -
Univerisity of Melbourne
Melbourne, VIC12.2022
Skills
- Mandarin Chinese
- Cash Counting Machine Operations
- Customer Assistance
- Team Collaboration
- Sushi Preparation
- School Administration
Timeline
Primary English Teacher for Chinese Kids
Sure Children's Science Practice Center
07.2021 - 10.2021
E-Commerce Assistant
Leona Party And Home
10.2020 - 04.2021
Receptionist
First Education VCE Learning Centre
03.2019 - 12.2019
Convenience Store Cashier
WHARF EXPRESS
12.2018 - 04.2021
Kitchan Hand and Cashier
Sushi Hub
12.2018 - 01.2019
Master of Public Health -
Univerisity of Melbourne
Bachelor of Science -
Univerisity of Melbourne
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