Tammy Ryan
HOLT,ACT
Summary
Dedicated and adaptable professional with 9 years of entrepreneurial experience in coffee shop ownership and management, complemented by a broad range of skills developed in school canteen, housekeeping, and kitchen environments. With proven expertise in customer service, operational efficiency, and team collaboration. Known for a proactive approach, exceeding expectations, and a strong desire to learn and grow.
Overview
11
11
years of professional experience
Work History
Housekeeper /Utility Worker
Cater Care
Savage River Minesite , TAS
04.2024 - 01.2025
- Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.
- Followed recipes accurately while adhering to portion control standards.
- Cleaned dishes, pots, pans and utensils.
- Maintained a neat work station throughout shift hours.
- Served food during catered events or banquets as requested by supervisors or chefs.
- Ensured that all health standards were met during cleaning operations.
- Responded to requests from guests regarding housekeeping needs.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- I vacuumed the floors and dusted the furniture to maintain an organised, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Followed safety procedures when handling hazardous materials.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
Canteen Supervisor
Department of education Tasmania
Ulverstone Secondary College , TAS
04.2023 - 12.2023
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Coordinated employee schedules according to shift changes and availability.
- Worked with children to meet their needs
Owner/Director
Coffee Guru
Wanniassa, ACT
03.2014 - 02.2023
- Created effective business plans to focus strategic decisions on long-term objectives.
- Trained staff, facilitated staff meetings and spearheaded menu development.
- Located relevant vendors, set up schedules and coordinated delivery, storage and organization of inventory.
- Provided leadership, insight and mentoring to newly hired staff
- Optimized profits by controlling food, beverage and labor costs.
- Managed food preparation, guest interaction, quality control and customer relations.
- Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
- Delegated work to staff, setting priorities and goals.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Education
Year 11
Gulgong
NSW10.2008
Clear To Work
Working With Vulnerable People Tasmania
HLTAID011 HLTAID011 - Provide First Aid & CPR
Firstaid Pro
Skills
- Decision Making
- Problem Anticipation and Resolution
- Recruitment and Hiring
- Administrative Management
- Management Team Building
- Customer Relations
- Business Managament
- Staff Training
- Daily Cashflow Reconcilliation
- Open and Close Of Business Procedures
- Espresso machine operation
- Safe food handling practices
- Deep cleaning
- Cleaning techniques
- Safe cleaning with chemicals
- Housekeeping
Reference
Dennis / Kara
Minesite manager
Cater Care Savage River Tasmania
PH: 0429 950 064
Belinda Gillard
Workplace learning coordinator Ulverstone Secondary Collage
PH: 0407 371 622
Timeline
Housekeeper /Utility Worker
Cater Care
04.2024 - 01.2025
Canteen Supervisor
Department of education Tasmania
04.2023 - 12.2023
Owner/Director
Coffee Guru
03.2014 - 02.2023
Year 11
Gulgong
Clear To Work
Working With Vulnerable People Tasmania
HLTAID011 HLTAID011 - Provide First Aid & CPR
Firstaid Pro
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