Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Family, home decor, , sports ,
Generic

Tammy Wells

Pakenham ,VIC

Summary

Thorough House Cleaner with excellent organization and efficient cleaning procedures knowledge. Competent and dependable with fluency in english . Skilled at selecting best cleaning tools and methods for domestic cleaning tasks. Well-organized House Cleaner with comprehensive experience providing cleaning services for both private residences and hotels. Valued for impeccable standards in maintaining a sanitized and clean environment for clients. A deep familiarity with all cleaning tools and materials, including and . A strong work ethic and a commitment to getting the job done the right way the first time around. Meticulous House Cleaner with substantial knowledge of performing residential housekeeping and cleaning. A 5-year background performing housekeeping duties for over 10 residences weekly. Expertise in working with a variety of cleaning chemicals and agents. Over 5 years of experience providing quality custodial services in residential settings. Focused General Cleaner providing consistent and high-quality cleaning services producing above average results. Trustworthy and accommodating customer service professional. Dedicated to exceptional standards of performance and quality.

Overview

14
14
years of professional experience
1
1
Certification

Work History

House Cleaner

Self owned business
Pakenham , Vic
07.2019 - 06.2020
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours by 36 hours per week.
  • Provided excellent house cleaning and maid services to clients.
  • Collected payment for services rendered and provided client with billing receipts.
  • Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
  • Sanitized apartments after move-out or prior to move-in.
  • Followed procedures when using chemical cleaners and power equipment to prevent damage to floors and fixtures.
  • Exceeded client expectations to garner future services.
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Informed and sold clients on additional services.
  • Applied safety measures when mixing water and detergents in containers to prepare cleaning solutions.
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
  • Delivered quality customer service to address urgent needs and cleaning requests.

Domestic Cleaner

sandras cleaning Solutions 0434825543
Pakenham , Vic
02.2017 - 03.2020
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Safely cleaned industrial job sites using maximum strength cleaning solutions and equipment.
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Operated and maintained large cleaning equipment including carpet shampoo machines, industrial washing machines and dishwashers.
  • Worked alongside other cleaners to complete sizable jobs in corporate office buildings.

Assistant Manager

Donut king : Brenton
Vermont, Victoria
03.2008 - 06.2011
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff of 6 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.

Counter Hand

Nibs cafe: Elaine
Vermont , Victoria
03.2006 - 02.2008
  • Consistently provided friendly service to promote better customer engagement.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Accurately counted back change on cash transactions to align with register readouts and balanced cash till.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Prepped food items for later use to save staff time during busy hours.
  • Pleasantly and courteously interacted with customers to deliver quality service.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Placed food trays over food warmers for immediate service or stored in refrigerated storage cabinets.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers by actively listening and responding appropriately.

Education

HSC - Maths, English,social Studies

Latrobe High School
Victoria
10.1993

Skills

  • Cleaning techniques
  • Cleaning bathrooms
  • Mopping and sweeping
  • Household Management
  • Residential cleaning
  • Dusting furniture
  • Quality control guidelines

Accomplishments

  • Cleaned an average of 3-4 homes per day.
  • Supervised team of 2 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

  • Salesforce
  • First Aid/CPR Certified
  • ServSafe

Timeline

House Cleaner

Self owned business
07.2019 - 06.2020

Domestic Cleaner

sandras cleaning Solutions 0434825543
02.2017 - 03.2020

Assistant Manager

Donut king : Brenton
03.2008 - 06.2011

Counter Hand

Nibs cafe: Elaine
03.2006 - 02.2008

HSC - Maths, English,social Studies

Latrobe High School

Family, home decor, , sports ,

My name is Tammy wells

i currently reside in pakenham 3810

my contact details are

phone : 0420792265

address: 6 tahoe cct pakenham

d.o.b 1/5/1974

currently 46 years old

mother of 5 children aged 8,11,13,15,23

was and have been working last 5 years up till earlier this year due to strict restrictions upon entering a clients home

I have my own abn

and started my own cleaning business locally

Tammy's spot on cleaning

was cleaning for individual clients serving and cleaning their premises, prior to this I was working doing same work for the real estate Industry in and around pakenham maintaining and cleaning their properties for upcoming sales, rentals etc

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Tammy Wells