Tamra Josephson
Clayfield,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet expectations of the position.
Overview
31
31
years of professional experience
Work History
School Tuckshop Convenor
Ascot State School P&C
Ascot, Queensland
04.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Volunteer (Counting Parish Funds)
St. Agatha's Church, Clayfield
Clayfield, Qld
02.2014 - Current
- Self-motivated, with a strong sense of personal responsibility
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Reliable, trustworthy and generous with time.
Various Volunteer Roles (in Children's School)
St. Agatha's Primary School
Clayfield, QLD
02.2014 - 11.2023
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- ‘Class Parent’ role fulfilled over several years. Communicating to class parents, organising functions, organsing class helper rosters, helping at various school sporting events, helping in classroom.
Cabin Crew Supervisor
Virgin Australia
Brisbane, QLD
04.2002 - 08.2015
- Increased team productivity by ensuring procedures were followed and setting clear expectations for staff members.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored newly hired employees on operating equipment and procedures.
- Achieved results by working with staff to meet established targets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Implemented customer service policies to enhance satisfaction.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Clinical Dietician
Julie Albrecht, Dietician
Ashmore, QLD
03.1999 - 04.2002
- Improved patient outcomes by developing and implementing individualized nutrition care plans.
- Collaborated with interdisciplinary healthcare teams to optimize patient care and treatment efficacy.
- Enhanced patient satisfaction by providing personalized dietary counselling and education.
- Reduced hospital readmissions with targeted nutritional interventions for high-risk patients.
- Increased awareness of healthy eating habits through community outreach programs and presentations.
- Coordinated with food service personnel to maintain optimal quality control standards for patient meals throughout the facility.
- Conducted comprehensive nutritional assessments to identify patients'' needs and establish appropriate goals.
- Evaluated clinical data, adjusting nutrition therapies as needed to improve overall patient wellbeing.
- Established effective communication channels with families, caregivers and other stakeholders to ensure seamless continuity of care for patients.
- Enhanced patient satisfaction by providing personalized dietary counseling and education.
- Developed successful weight management programs, resulting in improved health markers for participants.
- Utilized evidence-based research to guide clinical decision making and support best practices in nutrition care.
- Planned nutritious meal options for individuals with various health needs and conditions.
- Completed detailed nutritional assessments of each patient based on health history, medical conditions, and energy requirements.
- Coached individuals on methods for managing chronic diseases with effective dietary plans.
- Assisted patients clients with mean plan development, addressing individualized dietary requirements.
- Developed nutrient-dense recipes and flexible meal templates to meet nutritional objectives.
- Developed nutrition plans addressing individual patient diabetes and food allergies.
- Monitored patient progress and documented nutritional information in patient charts and records.
- Liaised with healthcare professionals in creating nutrition-related treatment plans.
- Determined client-specific nutrient and energy requirements, with consideration to specific lifestyles, physiology and medical concerns.
Certified Group Fitness Instructor
Denmans Fitness Centre
Brassall, QLD
02.1993 - 05.1999
- Improved class engagement by incorporating music and dance routines into aerobics sessions.
- Enhanced client fitness levels by designing and implementing personalized exercise programs.
- Promoted a positive workout environment.
- Enhanced the overall gym experience for members by actively seeking feedback regarding group fitness offerings and implementing changes based on suggestions received.
- Cultivated positive relationships with class participants by teaching variety of challenging and entertaining group fitness classes.
- Continuously expanded professional knowledge through ongoing education workshops and certifications, enhancing instruction quality in the process.
- Contributed to client retention by fostering a sense of community within group fitness classes.
- Increased class attendance by promoting a positive, inclusive environment for all fitness levels.
- Upheld strict safety guidelines during all sessions, contributing to an accident-free environment.
- Maintained a strong rapport with clients through consistent communication, feedback, and encouragement.
- Reduced injury rates by consistently emphasizing proper form and technique during workouts.
- Enhanced participant motivation by incorporating diverse workout routines and engaging music selections in group fitness classes.
- Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
- Developed creative and fun fitness classes to keep participants engaged and motivated.
- Planned and executed group fitness sessions with warm-ups and cool-downs.
- Established classes to effectively match skill and learning levels of all participants.
- Demonstrated proper form and technique to prevent injury.
- Adapted classes to meet needs of participants with varying fitness levels.
- Educated participants on proper nutrition and healthy lifestyle habits.
- Counseled participants on nutrition to help reach fitness goals.
- Provided emergency first aid and CPR as needed.
Education
Bachelor Of Health Science - Major in Nutrition And Dietetics
Queensland University of Technology
Brisbane, QLD11.1999
Graduated Senior Schooling (yr8-yr12) -
Rosewood State High School
Rosewood, QLD12.1994
Skills
- Multitasking
- Dependable and Responsible
- Problem Resolution
- Excellent Communication Skills
- Problem-Solving
- Computer Skills
- Decision-Making
- Team Management
HOBBIES
In my spare time i enjoy long walks, going to the gym, enjoying group fitness classes, preparing meals and baking for my family, going to the beach, swimming, enjoying time with my children and husband, enjoying time with my dog and cats and spending time outside.
Timeline
School Tuckshop Convenor
Ascot State School P&C
04.2023 - Current
Volunteer (Counting Parish Funds)
St. Agatha's Church, Clayfield
02.2014 - Current
Various Volunteer Roles (in Children's School)
St. Agatha's Primary School
02.2014 - 11.2023
Cabin Crew Supervisor
Virgin Australia
04.2002 - 08.2015
Clinical Dietician
Julie Albrecht, Dietician
03.1999 - 04.2002
Certified Group Fitness Instructor
Denmans Fitness Centre
02.1993 - 05.1999
Bachelor Of Health Science - Major in Nutrition And Dietetics
Queensland University of Technology
Graduated Senior Schooling (yr8-yr12) -
Rosewood State High School