TANIA TATHAM
Cranbourne North,VIC
Summary
Gaming Manager with a proven track record at Leighoak Club, enhancing operational productivity and fostering a positive work environment. Skilled in gaming equipment maintenance and team coordination, I excelled in delivering customer service excellence and driving team success. Expert in financial management and fostering professional relationships, I consistently achieved goals.
Overview
28
28
years of professional experience
1
1
Certification
Work History
GAMING MANAGER
LEIGHOAK CLUB
OAKLEIGH, VICTORIA
07.1997 - 10.2025
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Ensured adherence to health and safety regulations throughout the premises.
- Monitored performance of staff members, offering advice where appropriate.
- Provided training sessions for new staff members on company policies and procedures.
- Created positive work environment for employees and delivered exceptional customer service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Ensured compliance with local licensing laws and regulations relating to serving alcohol.
- Maintained professionalism in customer interactions, answered concerns and resolved problems with friendly and knowledgeable approach.
- Handled employee problems in absence of general manager.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Trained new employees on company policies, job duties, and performance expectations.
- Supervised cash handling procedures, ensuring that all transactions were processed accurately.
- Completed day-to-day duties accurately and efficiently.
Education
YEAR 11 PASS
KILBREDA COLLEGE
Mentone, VIC01-1980
Skills
Gaming equipment maintenance
- Game rules
- Team Coordination
- Gaming Equipment Knowledge
- Bank management
- Self-motivation
- Service Excellence
- Excellent communication
- Organizational skills
- Active listening
- Teamwork and collaboration
- Decision making
- Paperwork management
Affiliations
- OUTDOOR WALKING
- PILATES
- GARDENING
- READING
Certification
- CERTIFICATE IV in LEISURE AND HEALTH
- CPR CERTIFICATE
- FIRST AID CERTiFICATE
- WORKING WITH CHILDRENS CARD
- NHHI CERTIFICATE
References
References available upon request.
Timeline
GAMING MANAGER
LEIGHOAK CLUB
07.1997 - 10.2025
YEAR 11 PASS
KILBREDA COLLEGE
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