Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tania Westergreen

George Town

Summary

I’m a 37 year old mum of a 11 year old daughter with a variety of experience in different job fields. I’m honest, reliable and apply myself fully to any position. I’m a great problem solver and can work well in a team environment or on my own. I took the last 2 years off work due to family matters, however I am eager to get back into the work force. I thrive on routine and am a great people person with a lot of patience, compassion and empathy.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

12
12
years of professional experience
8054
8054
years of post-secondary education

Work History

Child safety and disability support

Rise and shine
Launceston
05.2023 - 12.2023
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our clients and services.

  • Assisted clients with daily living activities and personal care needs.
  • Developed and maintained positive relationships with clients and their families.
  • Coordinated recreational activities to promote social engagement and well-being.
  • Documented client progress and reported changes to the care team.
  • Provided emotional support and encouragement during challenging situations.
  • Trained new staff on best practices for client care and safety protocols.
  • Ensured a safe and clean environment for clients at all times.
  • Managed challenging behaviors through positive reinforcement techniques.
  • Provided emotional support to individuals with physical or mental disabilities.
  • Transported clients to appointments, social events, and other activities as needed.
  • Encouraged independence by teaching skills needed for everyday life.
  • Administered medication according to doctor's orders and monitored side effects.
  • Communicated regularly with families of disabled individuals regarding care plans and updates.

Cleaner

Cyberlutions
George Town
03.2022 - 12.2022

Cleaner

Scrubbah sisters
Launceston
03.2020 - 05.2021
  • Communicated with clients to understand specific cleaning preferences and needs.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Scrubbed walls to remove scuff marks or stains.
  • Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
  • Used steam equipment to periodically clean upholstery and carpeting.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Complete cleaning of businesses, B&Bs, hotels, bond cleans and hoarder cleans.

Retail Assistant

Pink Poodle
George Town
06.2019 - 11.2019
  • Cleaning
  • Setting up store displays
  • Cashier
  • Working independently and team environment

Customer Service

IGA X-press
George Town
01.2012 - 04.2012
  • Restocked shelves
  • Cashier
  • Customer Service
  • Worked in a team environment and also independently
  • Cleaning

Education

Aged Care

Alffie
01.2022 - 01.2023

Disability Support

Alffie
01.2022 - 01.2023

Responsible Service of Gambling -

Tafe Tasmania
George Town, TAS

Responsible Service of Alcohol -

Tafe Tasmania
George Town, TAS

Newstead College
Launceston, TAS

Port Dalrymple School
George Town

Disability Support

Alffie

Skills

  • Ability to work in a team environment or on my own
  • People skills
  • Reliability
  • Honesty
  • Strong work ethic
  • Handling money
  • Full drivers license
  • Problem solving skills
  • Customer service

Timeline

Child safety and disability support

Rise and shine
05.2023 - 12.2023

Cleaner

Cyberlutions
03.2022 - 12.2022

Aged Care

Alffie
01.2022 - 01.2023

Disability Support

Alffie
01.2022 - 01.2023

Cleaner

Scrubbah sisters
03.2020 - 05.2021

Retail Assistant

Pink Poodle
06.2019 - 11.2019

Customer Service

IGA X-press
01.2012 - 04.2012

Responsible Service of Gambling -

Tafe Tasmania

Responsible Service of Alcohol -

Tafe Tasmania

Newstead College

Port Dalrymple School

Disability Support

Alffie
Tania Westergreen