Tanisha Delcastegne
Mildura,Australia
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Reliable employee seeking a new position. Offering excellent communication and good judgment.
Overview
11
11
years of professional experience
Work History
Senior Hairstylist
Price Attack Mildura
Mildura, Vic
04.2023 - Current
- Delivered expert consultations on hairstyles and hair care products.
- Executed a variety of cutting and coloring techniques for diverse clients.
- Maintained cleanliness and organization of the styling station and tools.
- Trained junior stylists on best practices and customer service standards.
- Planned daily schedules efficiently to maximize productivity while meeting customer demands.
- Monitored inventory levels of supplies needed for haircare services.
- Ensured all equipment was properly sterilized before use according to safety guidelines.
- Assisted in the reception area by answering phones, scheduling appointments, taking payments and providing information to clients.
QUALIFIED HAIRDRESSER
Raffles Hair Design
Mildura, Australia
05.2014 - 04.2023
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
Education
Certificate III - Hairdressing
Sunraysia Tafe
Mildura, VIC05.2017
Certificate -
Irymple Secondary College
Irymple, VIC05.2014
Skills
- Customer Needs Assessment
- Social Media Platforms
- Customer Consultations
- Cleaning and Sanitizing
- Payment Transactions
- Cash Register Operations
- Work Station Cleaning
- Outstanding Customer Service
- Advanced Communication Skills
- Work efficiently under pressure
- Excellent time management
- Appointment scheduling
References
- Tamrah Rothe, 0438 202 983, Work colleague-Raffles Hair Design
- Chelsea Heinrich, 0468 421 849, Price Attack Mildura, Store Manager.
Timeline
Senior Hairstylist
Price Attack Mildura
04.2023 - Current
QUALIFIED HAIRDRESSER
Raffles Hair Design
05.2014 - 04.2023
Certificate III - Hairdressing
Sunraysia Tafe
Certificate -
Irymple Secondary College