Tanisha Ward
Wyoming,NSW
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing professional successful at building relationships with customers of different backgrounds and driving sales with knowledgeable, efficient service.
Overview
11
11
years of professional experience
Work History
Domestic Assistant/ Support Worker
Integraded living
Central Coast
01.2018 - Current
- Provided transportation for clients to various appointments or activities as required.
- Ensured the physical safety of each client through regular check-ins and monitoring of behaviors.
- Developed positive relationships with clients while maintaining professional boundaries.
- Conducted home visits to assess client needs and provide guidance and resources.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Beauty Therapist
Results laser clinic
Erina
04.2023 - 09.2023
- Laser hair removal, facials (microdermabrasion, chemical peels, LED, customer service experience, sales experience, cleaning duties, POS, cash handling
- Followed strict hygiene protocols while performing treatments such as sterilizing equipment before use.
- Monitored product supplies within the salon ensuring adequate stock is maintained at all times.
- Advised customers on how to care for their skin between visits to ensure optimal results from treatments received.
- Assisted in maintaining stock levels of all beauty products used in the salon.
- Maintained accurate records of each client's treatment history including details of any allergies or medical conditions.
- Developed relationships with existing customers through providing excellent service standards whilst promoting additional services and products available in the salon.
- Managed reception area duties such as answering phone calls and dealing with queries from potential customers.
- Organized appointments with clients and managed a busy schedule of bookings.
General Cleaning Duties
The clan House keeping
Terrigal
01.2022 - 01.2023
- Laundry duties
- Changed bed linens and towels, tidied up rooms.
- Observed proper use of chemicals when cleaning various surfaces.
- Emptied trash receptacles throughout the property.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Checked inventory for required supplies and made lists for needed cleaning products.
Food Preparation
Red rooster
Erina
01.2014 - 01.2018
- Adhered to company policies regarding employee conduct at all times.
- Prepared food items according to customer specifications.
- Performed opening duties such as setting up registers, stocking shelves, preparing beverages and cleaning work areas.
- Ensured accuracy of orders by double-checking orders before serving them to customers.
- Assisted coworkers during busy periods by taking orders or refilling drinks.
- Maintained cleanliness of restaurant including tables, floors, counters and restrooms.
- Assisted in closing procedures such as counting money, restocking supplies, cleaning equipment and organizing storeroom inventory.
- Kept track of inventory levels throughout the day.
- Greeted customers and took orders, provided menu options and answered questions about the food.
- Processed payments with cash register and credit card machines.
Education
Year 10 Certificate -
Erina High School
Erina, NSWSkills
- Quick learner
- Good listening skills
- Dependable and reliable
- Customer service
- Sales experience
- Credit card transactions
- Excellent communication skills
- Motivated team player
- Errand running
- First Aid Training
- Safe cleaning with chemicals
- Supply Inventory Management
- Teamwork
- Hardworking
Timeline
Beauty Therapist
Results laser clinic
04.2023 - 09.2023
General Cleaning Duties
The clan House keeping
01.2022 - 01.2023
Domestic Assistant/ Support Worker
Integraded living
01.2018 - Current
Food Preparation
Red rooster
01.2014 - 01.2018
Year 10 Certificate -
Erina High School
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