Tanja Milenkovic
Keilor,Victoria
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Reading,Stoic philosophy,psychology,computers,humor,
exploring Melbourne and Australia.
Overview
14
14
years of professional experience
Work History
Aviation Protection Officer
Iss Facility Services
Melbourne, Victoria
06.2012 - Current
- Provided guidance and direction on safety procedures to airport staff, contractors, and visitors.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Monitored and conducted passenger screening.
- Used x-ray scanners to check luggage and carry-on items for unauthorized materials.
Food and Beverage Cashier
Red Rock Airport Services Pty/Ltd
Melbourne, Victoria
03.2010 - 12.2011
- Demonstrated knowledge of restaurant's menu items, ingredients, preparation methods, pricing structure, discounts, promotions.
- Greeted customers promptly and responded to questions.
- Assisted customers with their orders, answered questions about menu items, and took accurate payment information.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Handled all cash transactions accurately according to established procedures.
Education
GED -
The Career Academy
Melbourne, VIC07-2020
Certificate IV in Customer Contact - Customer Service
Customer Service Institute of Australia
Melbourne, VIC03-2014
Certificate (II And III)Security Operations - Security And Protective Services
Complex Training Academy
Melbourne, VIC06-2012
Security and Protective Services
National Security Training Academy Pty LTD
Bundoora06-2012
GED -
Gymnasium
Vranje,Serbia06-2007
Some College (No Degree) - Kindergarten and Preschool Education
Pedagoski Fakultet
Vranje SerbiaSkills
- Customer Service
- Public Safety
- First-Aid and CPR
- Self-management
- Open to learn
Languages
Serbian
Native/ Bilingual
Russian
Professional
Timeline
Aviation Protection Officer
Iss Facility Services
06.2012 - Current
Food and Beverage Cashier
Red Rock Airport Services Pty/Ltd
03.2010 - 12.2011
GED -
The Career Academy
Certificate IV in Customer Contact - Customer Service
Customer Service Institute of Australia
Certificate (II And III)Security Operations - Security And Protective Services
Complex Training Academy
Security and Protective Services
National Security Training Academy Pty LTD
GED -
Gymnasium
Some College (No Degree) - Kindergarten and Preschool Education
Pedagoski Fakultet
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