AMNINDER KAUR
Perth,WA
Summary
A Master's degree holder in Accounting who loves to interact with clients and solve issues. In my master's studies, I took on a number of leadership roles, including group projects, seminars, and presentations. I am a resourceful specialist known for high productivity and efficient task completion. Skilled in data analysis, project management, and strategic planning. Excel at communication, problem-solving, and adaptability, ensuring success in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Aviation Protection Officer
ISS
PERTH, WA
04.2024 - 03.2025
- Maintaining secure areas, and advising on security procedures.
- Screening passengers and baggage.
- Inspecting vehicles and personnel entering secure areas.
- Supporting training and assessment.
- Developing and implementing procedure guidelines.
- Ensuring compliance with aviation safety regulations.
- Maintaining aviation-related systems and databases.
- Provide expert advice on aviation-related matters.
- Managing aviation assets and resources.
- Remote screening and access control.
Customer Service Representative
TELSTRA
Perth, WA
03.2023 - 04.2024
- Responded promptly to all incoming calls, emails, letters, or other communications from customers.
- Participated actively in team meetings focused on improving the overall customer experience.
- Identified opportunities to upsell products or services to existing customers.
- Established and maintained strong relationships with key clients to ensure long-term business growth.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Ensured customer satisfaction through effective communication skills and problem-resolution techniques.
- Verified customer identity using public records, financial databases, and other resources.
- Identified customer risk levels based on established criteria.
- Monitored data entry accuracy and completeness, ensuring all information was entered in the correct format.
- Responded to customer emails and phone calls promptly, courteously, and professionally.
- Maintained up-to-date knowledge of company products, services, policies, and procedures.
- Recorded all customer interactions into the database system accurately and completely.
Education
Masters of Professional Accounting - Accounting And Finance
Murdoch University
Perth, WA02-2022
Bachelor of Accountancy - Accounting
Punjab University
Punjab, INDIA.03-2017
Skills
- Risk assessment
- Multitasking
- Problem-solving
- Time management
- Self motivation
- Adaptability and flexibility
- Problem-solving abilities
- Excellent communication
- Effective communication
- Customer relations skills
- Time management abilities
- Team coordination
- Behavioral observations
- Communication skills
- Team collaboration
- Attention to detail
- Training support
- Physical fitness
- Teamwork and collaboration
- Professionalism
- Customer service
- Decision-making
- Teamwork
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Aviation Protection Officer
ISS
04.2024 - 03.2025
Customer Service Representative
TELSTRA
03.2023 - 04.2024
Masters of Professional Accounting - Accounting And Finance
Murdoch University
Bachelor of Accountancy - Accounting
Punjab University
Similar Profiles
Toatasi TafiliToatasi Tafili
Aviation Protection Officer at ISSAviation Protection Officer at ISS
Mary RariviMary Rarivi
Site Manager at ISSSite Manager at ISS
MOHAMMAD NOR IDHAMMOHAMMAD NOR IDHAM
Delivery Assistant at ISSDelivery Assistant at ISS
Passang DorjiPassang Dorji
Accountant at Jabab Construction Pty LtdAccountant at Jabab Construction Pty Ltd
Amelia TanAmelia Tan
Work Experience at The World Institute of Martial ArtsWork Experience at The World Institute of Martial Arts