Tanolla Gregory
ADELAIDE,SA
Summary
Results-driven Assistant Store Manager experienced in driving sales growth and enhancing team performance. Delivered engaging customer experiences and fostered collaborative work environments through effective inventory management and staff training. Committed to operational compliance and quickly implementing positive changes to maximize employee engagement and performance.
Overview
2027
2027
years of professional experience
Work History
Retail Manager
Sportspower
Elizabeth, SA
12.2025 - Current
- Managed daily store operations and ensured efficient product displays.
- Trained new staff on customer service best practices and store policies.
- Monitored sales trends to support product ordering and stock levels.
- Assisted in inventory management, including stock replenishment and organization.
- Coordinated staff rostering to optimize store operations and coverage.
- Monitored KPIs to ensure staff awareness and alignment with store goals.
- Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
- Banking every week, large amounts of money. Change ordering.
Assistant Manager
Best and less
Adelaide , SA
06.2021 - 12.2025
- Assisted in managing daily store operations and staff scheduling.
- Created and planned our rosters. Making sure we have a strong team daily.
- Oversaw inventory management and organised merchandise displays effectively.
- Implemented promotional strategies to drive customer engagement and sales.
- Trained new employees on company policies and customer servicestandards.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Monitored store compliance with health and safety regulations consistently.
- Coordinated staff meetings to enhance communication and teamwork among employees.
- Banking. Handling money everyday to send to the bank.
Waitress
Salisbury RSL
Salisbury , SA
09.2018 - 12.2019
- Delivered exceptional customer service to enhance guest experience in fast-paced dining environment.
- Coordinated food and drink orders efficiently during peak hours, ensuring timely service.
- Maintained cleanliness and organisation of dining area and service stations
- Processed customer payments efficiently through eftpos, contributing to smooth transaction flow.
Waitress
Salisbury Hotel
Salisbury , SA
01.2017 - 08.2019
- Delivered exceptional customer service, contributing to positive guest dining experiences.
- Accurately took orders and efficiently communicated them to kitchen staff, ensuring timely service.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Managed cash and eftpos transactions, ensuring smooth and accurate processing during customer interactions.
Duty Manager
Aldi
Parafield Gardens, SA
- Reviewed sales reports, cash handling, and register accuracy for store compliance.
- Resolved customer concerns, returns, and exchanges with professional retail communication.
- Directed team members through stock replenishment and aisle recovery.
- Maintained professionalism in customer interactions, answered concerns and resolved problems with friendly and knowledgeable approach.
- Delegated work to staff, setting priorities and goals.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Education
Xavier College
Gawler Belt, SASkills
- Inventory management
- Visual merchandising
- Merchandising operations
- Sales strategy development
- Customer relationship management
- Staff training
- Staff scheduling
- Team training and development
- Operational compliance
- Effective communication
- Team collaboration
- Problem solving
- Time management
Timeline
Retail Manager
Sportspower
12.2025 - Current
Assistant Manager
Best and less
06.2021 - 12.2025
Waitress
Salisbury RSL
09.2018 - 12.2019
Waitress
Salisbury Hotel
01.2017 - 08.2019
Duty Manager
Aldi
Xavier College