Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Languages
References
Timeline
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TANU SHARMA

TANU SHARMA

Manning,WA

Summary

Energetic Front of House Staff Member known for high productivity and efficient task completion. Skilled in customer service, conflict resolution, and time management, ensuring smooth operation during peak hours. Excel in communication, adaptability, and teamwork, contributing positively to guest experiences and operational success.

Overview

8
8
years of professional experience

Work History

Front of House Staff Member

Pastacup
Clarkson, WA
05.2024 - Current
  • Managed P.O.S. Operations, including cash register transactions for both dine-in and take-out orders.
  • Demonstrated excellent communication skills while interacting with customers.
  • Assisting the team with order preparation, packaging, and delivery readiness.
  • Supported team members in executing daily tasks and maintaining cleanliness standards.
  • Stocktaking and ordering.
  • Assisted in training new staff on customer service best practices and operational procedures.

Commercial and Residential Cleaner

Express Clean
Perth, WA
07.2024 - 01.2025
  • Cleaned residential and commercial spaces to maintain high standards of cleanliness.
  • Operated cleaning equipment like vacuums and floor scrubbers effectively.
  • Organized cleaning supplies and equipment for efficient workflow during tasks.
  • Communicated with clients to understand specific cleaning needs and preferences.
  • Trained new employees on proper cleaning techniques and safety protocols.
  • Managed time effectively to complete multiple cleaning assignments daily.
  • Maintained cleaning equipment in good condition.

LEGAL LAWYER

V.K. SACHDEVA & ASSOCIATES
JALANDHAR, PUNJAB, INDIA
08.2019 - 12.2023
  • Confer with colleagues who have specialties in appropriate areas of legal issues to establish and verify bases for legal proceedings.
  • Represent clients in court or before government agencies.
  • Preparing appropriate legal documents for trial or court proceedings.
  • Visiting courts such as the Punjab and Haryana High Court, the Civil Court, the Criminal Court, and the Consumer Forum to seek court proceedings.
  • Maintaining contact with government officials, labor commissioners, and conciliation officers to initiate and follow legal procedures, and finalizing solutions to various legal problems.

LEGAL LAWYER

DISTRICT BAR ASSOCIATION
JALANDHAR, PUNJAB, INDIA
07.2019 - 12.2023
  • Prepared and reviewed contracts and other legal documents, following applicable regulations.
  • Analyzed and applied legal principles, and performed legal research to support litigation strategy.
  • Represented clients in court proceedings, hearings, and arbitrations. Prepare legal briefs and opinions, and file appeals in district and state courts of appeal; research relevant legal materials, and present cases to judges to determine the ramifications for cases.
  • Investigating the case by interviewing and collecting the necessary information from clients and witnesses. Documenting them for making and implementing strategies, and collecting evidence to present a case.
  • Collecting appropriate information from witnesses and clients for presenting the case and possessing interrogative skills.
  • Present evidence to defend clients, or prosecute defendants, in criminal or civil litigation.
  • Gathering evidence to formulate a defense or to begin legal actions, by means such as interviewing clients and witnesses to ascertain the facts of the case, involves arbitrating disputes between parties to resolve legal conflicts.

IELTS AND PTE TRAINER

BRITISH ACADEMY
JALANDHAR, PUNJAB, INDIA
03.2017 - 11.2020
  • Created teaching materials and developed engaging lesson plans for IELTS Modules.
  • Proctored IELTS testing is conducted to maintain secure testing locations and honest test results.
  • Conducted student progress reviews and provided individual feedback for each student on strengths and weaknesses.
  • Managed diverse groups of students by teaching language acquisition in dynamic, academic lessons, and closely monitoring progress.
  • Maintained accurate lists of assessment results, graded assignments, and student work.
  • Multitasked and prioritized student assignments to meet strict deadlines and last-minute requests.
  • Facilitated class discussion to help students work through questions and expand their understanding.
  • Assigned lessons and corrected homework. Encouraged students to deepen their knowledge with additional learning opportunities.
  • Supplemented instruction and increased student understanding with the use of audio-visual equipment and other technology.

Education

Bachelors of Legislative Law - Law

K.C.L. Institute of Laws
Jalandhar, Punjab
07-2019

Bachelor of Arts - Arts

K.C.L. Institute of Laws
Jalandhar, Punjab
07-2017

Skills

  • Customer interaction
  • Team support
  • Employee training
  • Problem solving
  • Attention to detail
  • Professional appearance
  • Language skills
  • Phone etiquette
  • Stock management
  • Analytical thinking

Additional Information

• Two-year internship experience (2017-2019).

• Proficient in moot court competitions, honing advocacy skills.

• Recipient of academic awards for excellence in legal research and writing.

• Award-winning legal research & writing.

Languages

  • English
  • Hindi
  • Punjabi

Languages

English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

References

References available upon request.

Timeline

Commercial and Residential Cleaner

Express Clean
07.2024 - 01.2025

Front of House Staff Member

Pastacup
05.2024 - Current

LEGAL LAWYER

V.K. SACHDEVA & ASSOCIATES
08.2019 - 12.2023

LEGAL LAWYER

DISTRICT BAR ASSOCIATION
07.2019 - 12.2023

IELTS AND PTE TRAINER

BRITISH ACADEMY
03.2017 - 11.2020

Bachelors of Legislative Law - Law

K.C.L. Institute of Laws

Bachelor of Arts - Arts

K.C.L. Institute of Laws

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TANU SHARMA