Tanya Balakrishnan

• Facilitated community engagement for individuals with disabilities, promoting social inclusion.
• Ensured seamless execution of errands and appointments, optimising efficiency and client satisfaction.
• Developed strong organisational and time management skills through meticulous client support.
• Applied excellent communication skills in coordinating activities and liaising with individuals with diverse needs.

Real Estate Administration:

• Utilised ADL Software for real estate forms and contracts.
  Managed listings on internal and external websites, ensuring accurate and up-to-date information.
• Coordinated open houses, showings, and client follow-ups, contributing to successful property transactions.

Executive Support:

• Enhanced executive productivity by organising schedules, meetings, and correspondence.
• Improved time management through effective prioritisation of tasks.
• Maintained confidentiality while handling sensitive information relevant to company operations.

Research and Information Gathering:

• Conducting research on various topics to support decision-making and project development.
• Compiling data and information for presentations, reports, or strategic planning.

General Administrative Tasks:

• Handled phone calls, managed emails, and organised appointments on behalf of management.
• Implemented and maintained a follow-up system for internet leads, contributing to increased client engagement.
  Managed errands efficiently, including picking up and dropping off keys, lockboxes, and other items.

Research and Information Gathering:

• Conducting research on various topics to support decision-making and project development.
• Compiling data and information for presentations, reports, or strategic planning.
  

• Assisted customers in completing purchases, providing exceptional service in a fast-paced environment.
• Proficiently located items and encouraged participation in reward programs, enhancing customer loyalty.
• Entered orders swiftly and accurately into the computer system, ensuring seamless transaction processing.
• Operated the cash register for diverse payment methods, maintaining excellent accuracy levels.
• Successfully upsold a variety of beverages and desserts, consistently surpassing sales objectives.
• Contributed to revenue growth through strategic upselling techniques, showcasing a results-driven approach.