Tanya Davey
Glenvale,QLD
Summary
I excel at new challenges and strive to get everything out of what I put into my work ethic. Being an independent, self-starter, and enthusiastic, bubbly team member. Excited to take on new professional development opportunities, with dedication and passion to enhance my skills. I am dedicated to meeting deadlines and driven to succeed with a company that has strong opportunities for progression. I think outside the box and make it my mission to come up with new ideas to better whatever it is I put my mind to.
Every human is equal, no matter their race, religion, or ability. Everyone deserves the same level of respect, to feel included, and have access.
Overview
14
14
years of professional experience
1
1
Certification
Work History
DSW Worker
Ivy's Supported Accommodation Services
Toowoomba , QLD
02.2022 - Current
- Assisted clients in developing independent living skills, such as budgeting, nutrition, household management, and personal hygiene - showering and toileting.
- Monitored clients' medical conditions and reported changes or concerns to appropriate personnel.
- Provided transportation assistance for clients who need assistance getting from one place to another.
- Assisted clients with meeting individual support plan goals, daily living skills, vocational training and medication management.
- Cooking and preparation of homemade meals.
- Transported clients to and from community gatherings and scheduled appointments.
- Hoisting and manual handling of high-needs clients.
SIL Coordinator/Manager
Ivy's Supported Accommodation Services
Toowoomba , QLD
05.2023 - 06.2024
- Responsible for a company car, company computer, and company work phone. Responsible for helping manage the after-hours phone for a period of 7 months.
- Maintaining the running of multiple SIL houses and helping maintain 30-plus staff. Changing of rosters, alongside other manager.
- Evaluated performance of support staff and provided training. Raising concerns of staff's mental health concerns and conducting staff appraisals. Conducting interviews for new staff.
- Delegating work to staff, setting priorities in conjunction with our policy, procedures, and goals so all are working as a team.
- Meeting with Support Coordinators, Occupational Therapist, and maintaining a good relationship with other Support Companies.
- Maintained general paperwork and reports, including client budgeting and personal documents. Updating paperwork on a regular basis of 3, 6, and 12 months.
- Always having an open door for staff and clients to feel safe and trusted to be able to raise concerns.
Community Access Services Coordinator
Ivy's Supported Accommodation Services
Toowoomba , QLD
03.2023 - 06.2024
- Provided customer service to ensure client satisfaction.
- Coordinated service schedules and appointments so staff can take clients.
- Maintained accurate records of services provided for each client to suit their needs.
- Handled incoming calls and inquiries from clients regarding services offered.
- Researched, identified, and resolved client complaints in a timely manner.
- Monitored staff performance and provided feedback in areas of improvement needed for our client to be more independent.
- Recurring of community clients.
- Maintaining safe dwellings for our clients and communicating with the Department of Housing.
Boarding Kennel Co-Owner
Seven Oaks Boarding Kennels
Toowoomba , QLD
01.2011 - 06.2021
- Supervised and coordinated the daily activities of kennel staff, ensuring proper care for all animals.
- Ensured that all kennel areas were clean, sanitary, and in compliance with local regulations.
- Provided guidance to kennel personnel on animal handling techniques, health issues, safety protocols, and customer service policies.
- Conducted regular inspections of kennels to ensure safe and healthy living conditions for animals.
- Responded to emergency situations involving animals in a timely manner.
- Maintained detailed records of each animal's medical history including vaccinations, treatments, medications, behavior assessments.
- Managed inventory of food supplies, bedding materials, cleaning products, veterinary supplies.
- Provided compassionate care for sick or injured animals while coordinating necessary treatment with veterinarians.
- Assisted with grooming needs such as bathing and brushing fur coats when necessary.
- Prepared feeding schedules according to individual dietary needs while monitoring food consumption levels.
- Performed minor medical procedures such as administering medications or providing first aid when needed.
- Coordinated transportation arrangements for adopted pets to their new homes if required.
- Kept kennel clean and safe for animals by managing daily cleaning and maintenance schedules.
- Exercised animals to maintain physical and mental health.
Education
Year 11 -
Maroochydore High School
Sunshine Coast, QLD11-1990
Skills
- Ability to multi-task and be proficient with detailed paperwork
- Team leadership - guiding and mentoring a team
- Personal Hygiene
- Community access & Transportation
- Flexibility: I am able to change direction / tact quickly to meet the client's needs
- Mobility support
- Daily living activities and housekeeping abilities
- Meal Preparation/meal planning
- Mandatory reporting in order for auditing to be seamless
- I can identify/read early signals and implement strategies to ward off possible behaviors
- Ability to stay calm under pressure and defuse a situation when needed
- Manual Handling/Hoisting
Certification
- Open license and own car (insured)
- First Aid (Due 20/4/25)
- CPR (Due 20/4/25)
- Emergency Life Support (Due 20/4/25)
- Certificate 3 Individual Support - Disability
- NDIS Orientation Module
- NDIS Induction Module
- NDIS Supporting Effective Communication
- NDIS Supporting Safe and Enjoyable Meals
- Covid Infection Control Module
- Introduction to Disability part 1 (NGO)
- Introduction to Disability part 2 (NGO)
- Keeping safe at work (NGO)
- Effective progress notes (NGO)
- Problem solving (NGO)
- Professional boundaries (NGO)
- Schizophrenia part 1 (NGO)
- Schizophrenia part 2 (NGO)
- Sexuality and relationships (NGO)
- Team (NGO)
- Waste management (NGO)
- Workplace Fire Safety and Prevention (NGO)
South Toowoomba Hawks Soccer Club
- Canteen Convenor - Volunteer * 7 years
- Soccer Coach - Volunteer
- Soccer Team Manager - Volunteer
Accomplishments
- Being able to share our family values with a young girl who has been in the foster system since she was 5 and suffering a lot of mental health challenge's. The young girl started spending time with our family when she was 8 and is now 18 we encouraged good values and being part of a stable family, really made my heart melt and made her blossom. It was my daughters best friend through primary school that she took under her wing.
- When starting my new career in Support work I am very proud of how quickly I was recognized for the passion I have for caring for others and attention to detail. Initially this lead to a position that was proposed to me to take on the CAS (Community Access Service) role. I then became part of the management team. Ivy's then had a position become available due to one of the SIL Coordinator/Manager moving on to her own business. The owner approached me and asked if I would be interested in fulling the position. Jumping at the offer I took It on which came with my own company car, credit card, computer and a work phone for community clients to be able to contact me.
Affiliations
- Being a mother of 4 beautiful children
- Becoming a Grandmother this year to my beautiful grand-daughter
- Enjoy gardening and being outside
- Cooking
- Sewing basic things
- Motor bikes and speedway
Vaccinations
- Covid 19
- Influenza
- Diphtheria Tetanus Pertussis (Whooping)
PHONE REFEREES
- Samantha Steinhardt ( previous Ivy's Disability Support SIL Manager) 0406258260
- Karen Illife ( Disability Support Worker ) 0432202703
- Julie Watman ( Ivy's Office Administration & HR Assistant ) 0436538993
PERSONAL REFEREE
- Karren ( Current - high needs Clients Sister ) 0417941118
Timeline
SIL Coordinator/Manager
Ivy's Supported Accommodation Services
05.2023 - 06.2024
Community Access Services Coordinator
Ivy's Supported Accommodation Services
03.2023 - 06.2024
DSW Worker
Ivy's Supported Accommodation Services
02.2022 - Current
Boarding Kennel Co-Owner
Seven Oaks Boarding Kennels
01.2011 - 06.2021
- Open license and own car (insured)
- First Aid (Due 20/4/25)
- CPR (Due 20/4/25)
- Emergency Life Support (Due 20/4/25)
- Certificate 3 Individual Support - Disability
- NDIS Orientation Module
- NDIS Induction Module
- NDIS Supporting Effective Communication
- NDIS Supporting Safe and Enjoyable Meals
- Covid Infection Control Module
- Introduction to Disability part 1 (NGO)
- Introduction to Disability part 2 (NGO)
- Keeping safe at work (NGO)
- Effective progress notes (NGO)
- Problem solving (NGO)
- Professional boundaries (NGO)
- Schizophrenia part 1 (NGO)
- Schizophrenia part 2 (NGO)
- Sexuality and relationships (NGO)
- Team (NGO)
- Waste management (NGO)
- Workplace Fire Safety and Prevention (NGO)
Year 11 -
Maroochydore High School
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