Tanya Leitner
Gold Coast,QLD
Summary
Accomplished dedicated and compassionate Personal Assistant and Veterinary Nurse at Veterinary Specialist Services. Adept at communicating effectively with pet owners and veterinary teams, fostering a collaborative and supportive atmosphere.
Transitioning to work with children with disabilities, I bring a strong foundation in empathy, attention to detail, and a commitment to enhancing the quality of life for vulnerable populations.
I am passionate about utilizing my skills to provide compassionate support and advocacy for children and their families, ensuring a safe and nurturing environment.
I am eager to apply my extensive clinical experience and persona dedication to making a positive impact in the lives of children with disabilities.
Overview
16
16
years of professional experience
Work History
Personal Assistant
Veterinary Specialist Services
10.2019 - Current
- Management of the director's calender, scheduling appointments, meetings and clinical assessments.
- Prepare and organise documents, reports as required.
- Maintain confidentiality of sensitive information related to patients and the hospital's operations.
- Assist the director in the assessment and management of patients, including patient handling, gathering patient histories and coordinating diagnostic tests.
- Facilitate communication between veterinary staff and clients regarding treatment plans and follow-up appointments.
- Ensure that all clinical documentation is accurate and up to date.
- Help manage client enquiries and concerns, providing prompt and courteous responses.
- Ensure a high standard of client service and patient care.
- Excellence in communication and interpersonal abilities.
Veterinary Nurse
Veterinary Specialist Services
09.2008 - 06.2019
- Administered prescribed medications to patients under direct supervision of veterinarians, ensuring correct dosages and adherence to treatment plans.
- Reduced stress levels of hospitalized animals through continuous monitoring, comfort measures, and appropriate environmental adjustments.
- Prepared surgical suites, sterilizing equipment, and ensuring anaesthesia administration was safe and effective.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Upheld high standards of hygiene within the clinic through diligent cleaning and disinfecting routines, reducing the risk of infection.
- Supported veterinarians in successfully diagnosing complex cases by performing diagnostic imaging such as radiographs, and CT and assisting with ultrasounds.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Prepared, sterilized and maintained surgical instruments and equipment.
- Collected and prepared specimens for laboratory testing.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Trained and mentored other staff.
- Developed and maintained courteous and effective working relationships.
- Promoted a positive work environment by fostering strong relationships with colleagues and consistently demonstrating enthusiasm for providing quality care to patients.
Education
Certificate IV in Veterinary Nursing -
Brisbane North Institute of TAFE
03-2005
Certificate III in Animal Studies -
Australian Veterinary Nurse Resource Centre
10-2003
Certificate II in Animal Studies -
Australian Veterinary Nurse Resource Centre
02-2002
Skills
- Strong Work Ethic
- Time Management
- Strong Communication Skills
- Attention to Detail
- Client Relations
- Discretion and Confidentiality
- Professional and mature
Timeline
Personal Assistant
Veterinary Specialist Services
10.2019 - Current
Veterinary Nurse
Veterinary Specialist Services
09.2008 - 06.2019
Certificate IV in Veterinary Nursing -
Brisbane North Institute of TAFE
Certificate III in Animal Studies -
Australian Veterinary Nurse Resource Centre
Certificate II in Animal Studies -
Australian Veterinary Nurse Resource Centre
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