Tanya Tomlinson
Adelaide,SA
Summary
Loyal and dependable Bar and Gaming professional. Recognized for enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in cash handling and fostering teamwork, I excel in fast-paced environments while maintaining attention to detail and a positive attitude.
Overview
2026
2026
years of professional experience
Work History
Bar and Gaming
Aussie Inn Hotel
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
Bar and Gaming Attendant
Emu Hotel
Adelaide, SA
08.2017 - 02.2026
- Assisted guests with gaming inquiries and provided information on available games
- Monitored gaming areas for compliance with regulations and ensured safety protocols
- Facilitated smooth operation of gaming machines, addressing technical issues promptly
- Maintained cleanliness in gaming areas, ensuring a comfortable environment for guests
- Trained new staff on operational procedures and customer service standards
- Performed cash handling duties, provided change and balanced money at end of shift.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area.
- Collaborated with security personnel to maintain a safe and secure environment for guests and staff members.
- Improved overall guest satisfaction by offering personalized assistance during their visits to the gaming floor.
- Proactively identified opportunities for process improvement within the gaming area, contributing to enhanced efficiency measures.
- Improved guest loyalty by personalizing interactions and remembering regular visitors' preferences.
- Built and established positive relationships with patrons, team members and supervisors.
- Trained new recreation attendants on safety procedures and customer service tactics.
- Set up promotional displays and equipment for special events and activities.
Bar and Gaming
Saturno Group
Adelaide, SA
06.2013 - 07.2017
- Assisted guests with gaming inquiries and provided information on available games
- Monitored gaming areas for compliance with regulations and ensured safety protocols
- Facilitated smooth operation of gaming machines, addressing technical issues promptly
- Maintained cleanliness in gaming areas, ensuring a comfortable environment for guests
- Trained new staff on operational procedures and customer service standards
- Performed cash handling duties, provided change and balanced money at end of shift.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area.
- Collaborated with security personnel to maintain a safe and secure environment for guests and staff members.
- Improved overall guest satisfaction by offering personalized assistance during their visits to the gaming floor.
- Proactively identified opportunities for process improvement within the gaming area, contributing to enhanced efficiency measures.
- Improved guest loyalty by personalizing interactions and remembering regular visitors' preferences.
- Built and established positive relationships with patrons, team members and supervisors.
- Trained new recreation attendants on safety procedures and customer service tactics.
- Set up promotional displays and equipment for special events and activities.
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Excellent communication
Calm under pressure
Timeline
Bar and Gaming Attendant
Emu Hotel
08.2017 - 02.2026
Bar and Gaming
Saturno Group
06.2013 - 07.2017
Bar and Gaming
Aussie Inn Hotel