Tapiwa John Matangira
Blackburn,VIC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Compassionate with strong dedication to helping individuals in need of mental health support. Skilled in providing patient-centered care and evidence-based interventions. Possesses deep understanding of mental health and behavioral sciences with ability to utilize knowledge to assist individuals in managing mental health challenges.
Overview
8
8
years of professional experience
Work History
Mental Health Support Worker
Sunrise2Sunrise
09.2022 - Current
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
- Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
- Maintained confidentiality while documenting patient information according to regulations and facility policies.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual needs.
Community Mental Health Worker
ONCALL Group
04.2022 - Current
- Collaborating with other healthcare professionals to develop treatment plans for people with mental health conditions
- Implementing treatment plans and administering medication or therapeutic care to their patients
- Observing patients for behavioural changes
- Supervising and monitoring patients within the facility to ensure their safety
- Performing comprehensive risk assessments on patients
- Educating patients’ families about the patients’ mental health issues and educating them on how they can aid their treatment
- Documenting and maintaining patient health records
- Recommending patients that need more personalised treatment to Psychiatrists and Clinicians
Area Supervisor
Omnia
08.2016 - 05.2020
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
- Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
- Planned sequence of operations and established schedule.
- Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Contributed to the development of company-wide initiatives through participation in collaborative committees and working groups.
Education
Master of Science - Public Health
Federation University Australia
Berwick, VIC03.2024
Master of Business Administration -
University of Zimbabwe
12.2021
Honours Bachelors Business Studies Degree (Marketing) -
University of Zimbabwe
12.2016
Skills
Medication monitoring
Psychosocial Rehabilitation
Good communication and negotiation skills
Good knowledge in use of computer systems Sage Pastel & Microsoft Packages
Ability to work under pressure achieving
Coordination and team management skills training
Building rapport
Goal Development
Medication Administration
Client Support
Progress Monitoring
Behavioral Management
Conflict de-escalation
Confidential records
Supply Coordination
CPR/AED
Languages
English
Shona
Personal Information
- Date of Birth: 11/11/93
- Gender: Male
- Nationality: Zimbabwean
- Driving License: Victorian License
- Marital Status: Single
References
- Mr Jenny Fry, Operations Manager , SmartCare Choice, jenny@smartchoicecare.com.au, +61423647922
- Nyarauch Lam, Coordinator, Nyarauchlam@oncall.com.au, +61481744509
- Mrs Tinashe Kamusoko, Human Resources Manager, Omnia Fertilizer-Zimbabwe, Tinashe.Kamusoko@omnia.co.za, +263 772 162 078, +263 772 130 638/39/40
Hobbies and Interests
- Watching documentaries
- Watching TV sport programmes
Timeline
Mental Health Support Worker
Sunrise2Sunrise
09.2022 - Current
Community Mental Health Worker
ONCALL Group
04.2022 - Current
Area Supervisor
Omnia
08.2016 - 05.2020
Master of Science - Public Health
Federation University Australia
Master of Business Administration -
University of Zimbabwe
Honours Bachelors Business Studies Degree (Marketing) -
University of Zimbabwe
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