Taqi Shaik
Wollongong,NSW
Summary
Dynamic leader with a proven track record at Woolworths Supermarket, enhancing operational efficiency and customer satisfaction in the fresh produce sector. Skilled in inventory management and staff training, I spearheaded initiatives that streamlined processes, reduced waste, and fostered a culture of teamwork and collaboration. Achievements include significantly improving departmental service goals and safety standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fresh Department Manager
Woolworths Supermarket
03.2024 - Current
- Maintained compliance with health code standards.
- Determined and implemented appropriate productivity, quality and service goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Streamlined inventory management for optimal product availability and freshness.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Increased customer satisfaction by implementing efficient department processes and workflows.
- Promoted a safe work environment with thorough adherence to company safety policies and procedures.
Fresh Produce Manager
Woolworths Supermarket
02.2023 - 03.2024
- Worked closely with store management to develop strategies that aligned with overall company goals while maximizing profitability within the fresh produce division.
- Implemented safety protocols within the department, minimizing risks associated with handling perishable goods or heavy equipment use during stocking.
- Collaborated with other department managers to create store-wide promotional events, driving cross-selling opportunities and increasing overall revenue.
- Continuously monitored industry trends, adapting department offerings to align with evolving consumer preferences for healthy eating options.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Reduced waste levels by regularly monitoring inventory and adjusting orders accordingly.
Fresh Produce Assistant Manager
Woolworths Supermarket
10.2021 - 02.2023
- Maintained a visually appealing and well-organized fresh produce display, ensuring easy access for customers.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Provided knowledgeable recommendations on fruit and vegetable selections, contributing to positive customer experiences.
- Assessed customer feedback regularly and implemented necessary changes to improve overall satisfaction levels within the fresh produce shopping experience.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Assisted shoppers in selecting quality fruits and vegetables, resulting in repeat business and increased sales.
Fresh Produce Team Member
Woolworths Supermarket
11.2018 - 10.2021
- Collaborated with team members to efficiently stock shelves, rotate products, and maintain adequate inventory levels.
- Boosted sales by creating eye-catching displays and strategically merchandising fresh produce products.
- Mitigated potential hazards within the department by promptly addressing spills, broken equipment, or other safety concerns.
- Educated customers on seasonal offerings, promoting the benefits of locally sourced produce and organic options when available.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Master of Technology - Software Engineering
Federation University Australia
07-2020
Skills
- Operational Efficiency
- Merchandising Strategies
- Financial reports
- Stock Rotation
- Staff Training
- Food safety understanding
- Inventory Management
- Food Safety Standards
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Team Leadership
Certification
- First Aid Certification
Timeline
Fresh Department Manager
Woolworths Supermarket
03.2024 - Current
Fresh Produce Manager
Woolworths Supermarket
02.2023 - 03.2024
Fresh Produce Assistant Manager
Woolworths Supermarket
10.2021 - 02.2023
Fresh Produce Team Member
Woolworths Supermarket
11.2018 - 10.2021
Master of Technology - Software Engineering
Federation University Australia
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