Tara Brown
Staghorn Flat
Summary
Experienced in retail and hospitality with strong customer service and leadership skills. Confident managing teams, handling transactions, and working in fast-paced environments. Reliable, adaptable, and focused on delivering great service and smooth operations.
Overview
5
5
years of professional experience
Work History
Team Leader
Zambrero
06.2024 - Current
- Strong organisational skills to manage multiple tasks.
- Flexibility in working hours, including nights and weekends.
- Commitment to maintaining cleanliness and food presentation standards.
- Oversee daily operations to ensure smooth running of the store, including food preparation, stock management, and cleanliness.
- Lead, motivate, and support a team of crew members to provide excellent customer service.
- Trained new team members to ensure company standards are achieved.
Customer Service Representative
Kmart
01.2022 - 01.2024
- Collaborated with team to maintain organised displays, boosting sales and engagement.
- Unpacked and sorted 100's of boxes of merchandise.
- Assisted customers with product inquiries, enhancing satisfaction and loyalty.
- Experience with cash registers and POS systems.
Team Member
KFC
01.2021 - 01.2022
- Handled cash transactions accurately, contributing to financial integrity.
- Supported training of new team members, fostering a collaborative workplace.
- Resolved customer complaints promptly, improving overall experience.
- Assisted in daily operations, enhancing customer satisfaction through efficient service.
Skills
- Customer service
- Time management
- Flexibility and adaptability
- Office applications
Timeline
Team Leader
Zambrero
06.2024 - Current
Customer Service Representative
Kmart
01.2022 - 01.2024
Team Member
KFC
01.2021 - 01.2022