Tara Hendrie
Kingsley,WA
Summary
Proven to excel in customer service and barista roles, I advanced from junior staff to 'senior' staff at The Coffee Club, demonstrating exceptional interpersonal communication and efficient teamwork. Skilled in conflict resolution and upselling, I consistently enhanced customer satisfaction and contributed to a positive customer experience.
Overview
7
7
years of professional experience
Work History
Waitress/Barista
The Coffee Club
04.2017 - 07.2024
Whilst employed at The Coffee Club, I rapidly moved from junior staff to regular staff. My role included managing costumer drink and food orders, making coffee and keeping the resturant clean and tidy throughout the day. I maintained knowledge of the store policies and menu items which allowed me to respond to costumer questions and recommend items of interest. I was also able to remain calm and composed when dealing with any costumer conflicts during busy shifts.
Education
Bachelor Arts in History
Murdoch University
Perth, WA08.2026
Greenwood College
Greenwood, WA09.2021
Skills
- Customer Service
- Excellent interpersonal communication
- Efficient team worker
- Organisation and self-management
- Money handling
- Conflict resolution
- Safe food handling
- Barista
- Upselling
Hobbies/Other Accomplishments
I have been dancing since the age of three. Dancing has provided me with a strong resilience, a drive and determination, as well as excellent listening skills. Throughout my dance education I have moved into teaching classes, which has enhanced my leadership skills, as it has allowed me to coach and develop students to successful outcomes. Being both an annual exam and competition dancer, I have had the opportunity to collaborate with many people in the industry which encourages my communication skills.
Availability
Weekdays
- Thursday (until 4pm)
- Friday (all day)
Weekends
- Saturday afternoons (after 12pm)
- Sunday (all day)
Timeline
Waitress/Barista
The Coffee Club
04.2017 - 07.2024
Bachelor Arts in History
Murdoch University
Greenwood College
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