Tara Portelli
Saint Leonards,VIC
Summary
I have been out of the workforce due to raising a family for ten years. This has definitely contributed to being able to work under pressure and utilise time management skills.
I am hardworking and seek to maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Manager
Werribee Clay Target Club
03.2009 - 08.2012
- Maintained professional, organized, and safe environment for employees and patrons.
- Used customer service skills resolve customer concerns and promote loyalty
- Cleaned and maintained the premises for members and patrons
- Maintained and ordered supplies needed for premises
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Established and maintained client rapport by utilizing quality customer service.
- Delivered friendly, prompt customer service to visitors of the clay target club.
Home Support Staff
Wyndham City Council
02.2006 - 12.2008
- Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.
- Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
- Coordinated transportation services for medical appointments or errands outside the home when needed by the client.
- Supported physical wellness by assisting clients with exercise routines or therapeutic movement under the guidance of healthcare professionals.
- Contributed to a positive work environment by collaborating with colleagues and maintaining open lines of communication within the caregiving team.
- Assisted disabled clients to support independence and well-being.
- Provided mobility assistance such as walking and regular exercising.
Customer Service Representative
Liquorland
01.2005 - 07.2008
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Certificate IV in Community Services -
Gen U Training
Geelong, VIC02.2023
Skills
- Time Management
- Reliability and punctuality
- Efficient cleaning techniques
- Effective communication
- Organizational skills
- Attention to detail
Timeline
Manager
Werribee Clay Target Club
03.2009 - 08.2012
Home Support Staff
Wyndham City Council
02.2006 - 12.2008
Customer Service Representative
Liquorland
01.2005 - 07.2008
Certificate IV in Community Services -
Gen U Training
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