Tara Robinson

KEY RESPONSIBILITIES IN REAL ESTATE

• Answering and directing calls and emails.
• Managing social media platforms on a daily basis as well as internal databases and website.
• Meeting and greeting clients.
• Provide administration support to Property Management and Sales including completing appraisals and prepare listing presentations.
• Prepare brochures/signboards/advertising
• A variety of administrative duties as per policy, procedure and legislative requirements.
• Maintain a well-organised and efficient office environment.
• Processing work orders.
• Write and complete Rental Bonds for bonds paid to the agency as well as prepare reports to council proving building Annual Fire Safety Statement (AFSS).
• Oversee and complete accounts related tasks such as raising invoices and preparing Lease Agreements.
• Account management including invoicing, rental collection, arrears reconciliation and data entry into the internal accounts management system.
• Provide IT support for the office and work to rectify issues along IT staff if required.
• Provide active support to the Principal and agents as they delegate additional tasks.
• Prepare Lease and Agency Agreements in alignment with organisational values.
• Engage in the interview, onboarding and online job advertising process.
• Ensure all banking and postage is managed and up to date.

KEY ACHIEVEMENTS

• Received a promotion to Administration Manager just after one year in the original role.
• Completed study and course requirements for working in Real-estate.

• Patient satisfaction by efficiently managing the front desk and addressing inquiries in a timely manner.
• Appointment scheduling for improved patient flow and reduced wait times.
• Ensured accurate record-keeping by updating patient information and verifying patient details.
• Maintained strict confidentiality of patient information, adhering to legislation and medical office policies.

• Efficiently managed and organised travel itineraries for contestants and the production crew between 200 - 300 people.
• Streamlined booking processes for improved time management and cost savings.
• Assisted negotiations with vendors to secure the best deals on accommodations, and transportation.
• Developed strong relationships with clients, resulting in repeat business and referrals.

• Enhanced guest satisfaction by promptly addressing inquiries and resolving concerns.
• Completed check-in and check-out processes.
• Maintained a clean and welcoming front desk area to create a positive first impression for guests.
• Collaborated with housekeeping staff to ensure timely room availability and optimal guest experience.

• Enhanced resident satisfaction by addressing maintenance requests and resolving issues efficiently.
• Contributed to a well-maintained property through diligent oversight of cleaning staff and routine inspections.
• Maintained safety and security within the building by conducting regular inspections and enforcing policies.

• Oversaw and maintained Account management, Travel management and Labour Management as well as successfully fulfilled the role of Production Co-ordinator.
• Engaged in, built and developed working partnerships through exceptional client relation skills, communication and interpersonal skills.
• Successfully provided comprehensive support to multiple managers and staff within a fast-paced and highly changeable work environment.
• Maintained and built relationships with major venues such as State Theatre, Luna Park and Horton Pavilion.

• Effectively managed end to end travel management solutions for high-end entertainment clients of varying complexities through the use of strong problem-solving capabilities and exceptional interpersonal skills.
• Coordinated the national travel requirements for high profile sporting teams such as NRL as well as the QLD State of Origin team travel requirements.
• Successfully coordinated concert touring travel for Frontier Touring.