Summary
Overview
Work History
Education
Languages
Timeline
Generic
TARANKUL SINGH

TARANKUL SINGH

Melbourne,VIC

Summary

Have 5+years of Customer Service experience in various fields. Positive and outgoing person with strong problem solving and critical thinking skills to identify problems, design solutions and implement changes. Work effectively in teams developing strong relationships with stakeholders. Disciplined and focussed on achieving and exceeding key performance indicator. Great passion in customer service.

Core Competencies - Analytically capable and professionally sceptical Meeting targets and key performance indicators Strong verbal and written communication skills Proficient in basic Math Sophisticated Leadership skills Make quick arrangements and allocates tasks resulting in positive outcomes Can speak more than one language Effectively respond to management directions Have the ability to be a leader and a follower at the same time Attention to accuracy and details Ability to remain calm in a stressful situation Excellent time management skills Motivated team player

Overview

11
11
years of professional experience

Work History

Manager/Dispatch Officer

North Vic Crane Trucks
10.2021 - 11.2022
  • Regularly perform crane inspections to ensure they comply with the company's safety standards
  • Receive emergency and non-emergency calls and record significant information
  • Prioritize calls according to urgency and importance
  • Use radio, phone or computer to send drivers to appropriate locations
  • Monitor the route and status of fleet drivers to coordinate and prioritize their schedule
  • Handle all the admin paperwork including invoices, claims, daily sheets, weekly sheets, end of month reports etc.

Store Supervisor

Adidas
05.2018 - 02.2020
  • Recruiting staff, training, supervising and appraising staff
  • Managing and controlling budgets and stocks
  • Maintaining records, dealing with customer complaints daily
  • Managing stock control and pricing of items
  • Preparing promotional materials and displays
  • Ensuring compliance with health and safety regulations.

Assistant supervisor

Star track
04.2014 - 03.2018
  • Daily pre-shift briefings with the team
  • Planning the day accordingly to meet the desired targets
  • Ensuring everyone is adhering to OHS regulations at work
  • Making sure all the paperwork goes to the right department
  • Occasionally driving the forklift to help team with the extra workload
  • Making sure all the trucks are sealed properly prior departure.

Personal Banker

ICICI Bank
02.2012 - 01.2014
  • Provided customers with high level of banking service and handled customer complaints
  • Opened and closed the facilities each day and ensure that cash security and management procedures are followed
  • Generated the sale of a range of financial products including savings accounts, investments, loans, travel products, insurance, and general insurance.

Education

Cert IV Real Estate Practice -

2023

Advanced Diploma of Business -

2017

Diploma of Business -

2015

Diploma of Management -

2015

Languages

Punjabi
Native or Bilingual
Hindi
Professional Working
English
Full Professional

Timeline

Manager/Dispatch Officer

North Vic Crane Trucks
10.2021 - 11.2022

Store Supervisor

Adidas
05.2018 - 02.2020

Assistant supervisor

Star track
04.2014 - 03.2018

Personal Banker

ICICI Bank
02.2012 - 01.2014

Cert IV Real Estate Practice -

Advanced Diploma of Business -

Diploma of Business -

Diploma of Management -

TARANKUL SINGH