Summary
Overview
Work History
Education
Skills
Community Engagement
Professionalreferees
Timeline
Generic

Jorja Langman

Dredge Street Yenda,Australia

Summary

With experience as an Administration/Online Officer at Casella Family Brands, I have honed my organisational and communication skills. As I prepare to pursue my Certificate IV in Community Services in January, I am eager to find a position that aligns with my career goals. I aim to gain practical experience in the sector while utilising my administrative expertise. My true passion lies in providing support to individuals and families, contributing to service delivery, and advancing within the community services field.

Overview

4
4
years of professional experience

Work History

Dispatch & Domestic Officer Clerk / Customer Service Officer

Casella Family Brands
07.2024 - Current

I am a Full Time employee at Casella Family Brands although I am looking for a role that aligns closely with my Community Services Studies that commences in January.

Property Manager & Events Coordinator /Digital Marketing Executive

Griffith Real Estate
12.2022 - 07.2024
  • Responsibilities:
  • Responding promptly and respectfully to customer inquiries and resolving customer issues or complaints efficiently and effectively
  • Retrieving and analysing data routinely to update records and data bases with accurate and evidence-based information
  • Conducting quality assurance checks and routine inspections for reporting to provide customers with a snapshot of the management of their property within the guidelines of property management policy
  • Creating lease and management agreements with relating back to NSW Fair Trading clauses within the lease / attending NSW Tribunal for disputes.
  • Ensuring compliance with tenancy legislation and policies and procedure is always maintained to a high standard of service delivery
  • Provided exceptional customer service, resolving inquiries with efficiency and ensuring there is customer satisfaction measured with surveys and feedback forums
  • Event Coordinator for McGrath Foundation Breast Cancer
  • Reporting back to NSW Government services for housing and family concerns

Customer service administration & Logistics

De Bortoli Wines
12.2021 - 12.2022

Administration Traineeship

Watertek
11.2020 - 12.2021

Education

No Degree - High School - Griffith

Murrumbidgee Regional High School
01.2020

Skills

  • Customer Service & Administration
  • Plan & Prioritise
  • Familiar with NSW Fair Trading and Government
  • Leadership
  • Communication skills
  • Technology & software systems
  • Time Management
  • Dealing with diverse culture
  • Family dispute
  • Problem Solving
  • Confidentiality
  • Client Relationships
  • Community Engagement

Community Engagement

- Event Coordinator for McGrath Foundation Breast Cancer awareness at Griffith Real Estate. 

- Well Ways Griffith Suicide Prevention &  fundraisers  / Worked along side Wellways to commence and create community events and presentations.

- Punjab Mela Event Griffith / Created a massive community event for the community for Riverina Suicide awareness, raised funds for the Safe Heaven Spots and for those struggling with mental health. 

- Volunteer Work - "Sock It Too Suicide" campaign with Well Ways Griffith Hub, Hosted a morning tea and presentation to raise awareness for suicide prevention, engaged with individuals who lived or lives with the experience and learnt how to promote mental health awareness. 


Professionalreferees

  • Chloe Bavaresco, Griffith Local Court Administrator, 0421489948
  • Sophia Zappala, Murrumbidgee Regional High School Youth Worker, 0413999543
  • Neda Amiatu, Community Corrections Officer, 0431 028 931

Timeline

Dispatch & Domestic Officer Clerk / Customer Service Officer

Casella Family Brands
07.2024 - Current

Property Manager & Events Coordinator /Digital Marketing Executive

Griffith Real Estate
12.2022 - 07.2024

Customer service administration & Logistics

De Bortoli Wines
12.2021 - 12.2022

Administration Traineeship

Watertek
11.2020 - 12.2021

No Degree - High School - Griffith

Murrumbidgee Regional High School
Jorja Langman