Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
Work History
Assisting in Nursing in Acute Care
Alliance nursing
Perth, WA
05.2024 - Current
Work with diverse people
Respect the rights and dignity of people
Using safe manual handling techniques while transferring patients
Comply with infection control policies and procedures while making beds and handling the skip bins
Reporting and documenting result to RN/EN
Empty urine catheter bag and record urine output on fluid balance char.
Assistant Nurse (work Placement)
Aegis Carrington
03.2024 - 04.2024
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
Assisted patients with activities of daily living, promoting independence and dignity.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Checkout Operator(casual)
IGA Supermarket
12.2023 - Current
Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
Assisted in stocking shelves and updating pricing information, contributing to store presentation and inventory management.
Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
Balanced cash registers at the end of each shift, confirming accuracy in both drawer totals and transaction records.
Boosted revenue with upselling techniques that resonated well with customers'' preferences.
Console Operator
United Petroleum
07.2023 - 12.2023
Enhanced system efficiency by monitoring and maintaining console operations for optimal performance.
Reduced downtime by troubleshooting and resolving technical issues promptly, ensuring smooth console operations.
Improved communication between departments by providing timely updates on console status and potential issues.
Streamlined work processes with the implementation of effective console operation protocols and procedures.
Collaborated with team members to develop strategies for improving overall console performance and functionality.
Maintained a safe working environment by adhering to established health and safety protocols during console operations.
Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
Observed and reported suspicious activities and persons.
Education
CERTIFICATE III IN HEALTH SERVICE ASSISTANCE
IHNA
WA
04.2024
BACHELOR'S Of SCIENCE IN BIOTECHNOLOGY - TISSUE CULTURE AND GENETIC TRANSFORMATION
Punjab University
Skills
Networking and communication skills
Commitment and adaptability
Personal presentation
Work individually as well team member
Working under pressure
Having knowledge of WHS
Equipment monitoring
willing to learn new skills and knowledge
Customer relations
References
References available upon request.
Timeline
Assisting in Nursing in Acute Care
Alliance nursing
05.2024 - Current
Assistant Nurse (work Placement)
Aegis Carrington
03.2024 - 04.2024
Checkout Operator(casual)
IGA Supermarket
12.2023 - Current
Console Operator
United Petroleum
07.2023 - 12.2023
CERTIFICATE III IN HEALTH SERVICE ASSISTANCE
IHNA
BACHELOR'S Of SCIENCE IN BIOTECHNOLOGY - TISSUE CULTURE AND GENETIC TRANSFORMATION