Natarsha Webster
West Wodonga
Summary
Dynamic and adaptable professional with a proven track record at Kirinari Community Services, enhancing client quality of life and fostering trust through exceptional communication and empathy. Skilled in efficient time management and problem-solving, consistently delivering high-quality support under pressure. Demonstrates a commitment to teamwork and reliable, independent work ethic.
Overview
4
4
years of professional experience
Work History
Disability Support Worker
Kirinari Community Services
10.2024 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Prepared nutritious meals to meet individual MMP.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
Food and Domestic Services
Beechworth Health Service
07.2024 - Current
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Remained focused, calm and professional during peak rush hours.
- Promoted a safe dining environment by adhering to strict food handling guidelines and maintaining cleanliness standards throughout the establishment.
- Contributed to team success by cross-training in multiple roles, ensuring seamless coverage during busy periods or staff absences.
- Throughly reading and adhering to MMP.
Cleaner
Top To Bottom Cleaning
03.2024 - 06.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Business Admin Trainee
Albury Wodonga Paediatric Group
09.2023 - 12.2023
- Greeted and checked in patients in a professional and courteous manner, resulting in a high level of patient satisfaction
- Answered incoming calls promptly, accurately responding to inquiries and directing calls to the appropriate personnel
- Maintained patient records, including updating patient information and filing documents
- Assisted with paperwork, answering phone calls, and provided helpful information to parents and caregivers
Catering Assistant
Bupa Wodonga
12.2022 - 09.2023
- Ensured compliance with food safety regulations
- Prepared and served food to the residents, and prepared food for each individuals food and dietary requirements
- Coordinated food preparation and delivery to ensure timely manner
- Maintained cleanliness in the kitchen and dinning areas, I also ensured proper sanitization of utinsils and equipment
- Delivery of afternoon tea to the residents in a friendly matter
Retail Worker
Beechworth Lolly Shop
01.2021 - 06.2022
- Working as a positive and hardworking team member in a fast-paced environment
- Worked confidently with customers
- Rotated and packed shelves
- Kept up with all the Covid requirements
- Organized with what I'm doing
- Asking for help if needed
Education
VCE -
Cathedral College at Wangaratta
Wangaratta10.2022
Skills
- Problem Solving
- Teamwork
- Communication
- Adaptability
- Customer Service
- Time Management
- Critical thinking and problem solving
- Effective Time Management
- Ability to Multitask
- Fast Learner
- Communication Skills
- Ability to Work Under Pressure
- Ability to Work in a Team
- Highly responsible and reliable
- Independent Work
Timeline
Disability Support Worker
Kirinari Community Services
10.2024 - Current
Food and Domestic Services
Beechworth Health Service
07.2024 - Current
Cleaner
Top To Bottom Cleaning
03.2024 - 06.2024
Business Admin Trainee
Albury Wodonga Paediatric Group
09.2023 - 12.2023
Catering Assistant
Bupa Wodonga
12.2022 - 09.2023
Retail Worker
Beechworth Lolly Shop
01.2021 - 06.2022
VCE -
Cathedral College at Wangaratta
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