Makenzee Whalan

An adaptable, conscientious, enthusiastic, and self-motivated individual with experience of implementing personal support plans which focus on the individual’s welfare, needs, wants and interests. Having the ability to manage a challenging behaviours, while staying focused on giving a high standard of care to every client. Constantly maintaining and demonstrating a positive attitude towards clients, their families, staff, visitors and others. Keen to find a challenging position within a caring organisation where I will be able to continue to increase my work experience & develop my abilities

• Good communication and interpersonal skills and the ability to liaise effectively with a diverse range of people
• Ability to handle confidential or sensitive information
• Exceptional telephone etiquette
• Demonstrated effective keyboard, data entry and administrative skills.
• Sound listening skills and a demonstrated ability to determine customer requirements by patience and working through process
• Able to build ongoing long-term relationships with clients and customers
• The capacity to work as an effective and outgoing team member.
• Effective problem-solving skills including receive and record complaints
• Caring and compassionate attitude
• A highly motivated, energetic and proactive approach to work.
• Adhere to compliance policies and procedures

• Effective Communication Skills: Articulate communicator with an appreciation for the different communication styles required when working with other team members or with customers.
• Honest and Reliable: Able to take on tasks with a degree of responsibility due to strong morals and ethics ensuring honesty and reliability.
• Time Management: Dedicated to effectively prioritising and managing time by allocating tasks and activities and keeping track of them in diaries and daily to-do lists.

• 2013, North Bundaberg Primary School House Captain
• 2015, Salvation Army Red Shield Appeal – Volunteer Collector
• 2018, Endeavour Foundation - Volunteer Support Worker

Patricia Emery 

Occupation - Endeavour Foundation

Contact Number - 0418 140 761

Nikita Halpin

Occupation - Owner / Educator of Clever Kids Family Daycare

Contact Number - 0457 187 085

Natalie Pirovano 

Medical Receptionist - Friendlies Society Hospital Bundaberg

Contact Number - 0407 730 772