Tarun Ashwin
Arana Hills,QLD
Summary
I am skilled in administrative support and problem-solving, ensuring high levels of customer satisfaction and operational excellence. I am proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. I'm committed to leveraging these qualities to drive team success and contribute to organizational growth. I am organized and a dependable candidate, successful at managing multiple priorities with a positive attitude with a willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Rifleman
The Australian Army
07.2021 - Current
- Expedited response times with efficient decision-making under pressure while engaging enemy targets.
- Supervised casualty evacuations.
- Reduced safety incidents by enforcing strict adherence to weapons handling protocols during all operations.
- Advanced overall unit performance with rigorous physical fitness training and mental preparedness exercises.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Input data into spreadsheets and databases.
- Cleaned and maintained vehicle and assessed vehicle for damage after each trip.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Duty Manager
Coles Australia
02.2020 - 06.2021
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Handled escalated customer issues with diplomacy, ensuring satisfactory resolution while preserving long-term client relationships.
- Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.
- Developed detailed plans based on broad guidance and direction.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Performance Manager
McDonalds Australia
02.2017 - 01.2020
- Enhanced employee engagement through tailored training programs and workshops.
- Conducted thorough assessments of employee performance, identifying strengths and areas for growth.
- Developed comprehensive performance management strategy, resulting in increased efficiency and productivity across departments.
- Improved team performance by implementing new KPI tracking systems and providing regular feedback.
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Streamlined kitchen operations by organizing workflows more effectively, resulting in reduced wait times for customer orders.
Education
Mitchelton State High School
Brisbane QLDBachelors of Nursing - Nursing
Australian Catholic University
Brisbane QLD02.2027
Skills
Weapon Maintenance
Firearm Safety
Physical Fitness
Ammunition Management
First Aid Certified
Customer Satisfaction
Administrative Support
Administrative tasks
Prioritization
Problem-Solving
Personnel Management
Cash Handling
Information Security
Timeline
Rifleman
The Australian Army
07.2021 - Current
Duty Manager
Coles Australia
02.2020 - 06.2021
Performance Manager
McDonalds Australia
02.2017 - 01.2020
Mitchelton State High School
Bachelors of Nursing - Nursing
Australian Catholic University
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