Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tasharna Strand - 31/08/2007

Buderim

Summary

Dynamic customer service professional with experience at Smile Grill and Bubble Tea, excelling in teamwork in a fast paced environment, food preparation, and customer service. Proven ability to train staff and enhance customer satisfaction through effective problem-solving and workplace organization. Adept at maintaining composure in high-pressure situations, ensuring a welcoming environment for all patrons.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

Smile Grill and Bubble Tea
06.2022 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Trained newly entering staff.
  • Preparation of grilled meats, salads, fried goods such as chips and skewers, bubble teas.
  • Handled food preparation and stock taking.
  • Worked autonomously and independently due to the minimal amount of staff.
  • Multitasking customer service (including phone orders, in store orders, online orders, packing orders, and delivering dine-in orders), preparing food and making drinks.

Am only leaving previous job as i have been notified it is shutting down the week of the 17th-23rd of March.

Education

High School Diploma -

Chancellor State College
Sippy Downs, QLD
11-2025

Skills

  • Customer service
  • Cash handling
  • Food preparation
  • Team training
  • Inventory management
  • Problem solving
  • Workplace organization
  • Customer satisfaction
  • Refund handling
  • Teamwork
  • Product knowledge
  • Working autonomously

Languages

English
Native or Bilingual
Japanese
Limited Working

Timeline

Customer Service Cashier

Smile Grill and Bubble Tea
06.2022 - Current

High School Diploma -

Chancellor State College
Tasharna Strand - 31/08/2007