Tatendaishe Tecla Njokoya
Douglas,Australia
Summary
A motivated third-year Bachelor of Commerce student majoring in Accounting and Financial Management at James Cook University. Demonstrates strong analytical, communication, and teamwork skills, with a proven ability to quickly adapt to new environments. Possesses problem-solving and financial management expertise, with a keen interest in accounting, auditing, and business advisory. Eager to gain practical experience, apply theoretical knowledge to real-world financial challenges, and contribute to team success. Brings a positive attitude, a commitment to continuous learning and growth, and a strong drive to develop professionally.
Overview
2
2
years of professional experience
Work History
Community Support Worker
EC Care Support Services
04.2024 - Current
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
Retail Shop Assistant
Kumusha Shop
05.2023 - 11.2023
- Processed returns and exchanges efficiently, adhering to company policies while maintaining customer satisfaction.
- Balanced multiple tasks simultaneously during peak times without compromising quality of service or accuracy in transactions.
- Boosted customer satisfaction by providing personalized assistance and product recommendations.
Merchandiser
Competetive Brand Shapers
12.2022 - 04.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Education
Bachelor of Commerce - Accounting And Financial Management
James Cook University
QLD08-2026
Advanced Level - Commercials
St Johns College
Harare, Zimbabwe 10-2022
Advanced Subsidiary Level - Commercials
St Johns College
Harare, ZImbabwe 11-2021
Ordinary Level -
Dominican Convent High School
Harare, Zimbabwe 11-2020
Skills
- Behavioral support
- Stock replenishment
- Reliable and punctual
- Disability awareness
- Friendly and outgoing
- Cleanliness
- Store maintenance
- Pricing and shelf labeling
- Family engagement
- Customer service
- Cash handling
- Life skills training
Languages
English
Full Professional
Shona
Native or Bilingual
Timeline
Community Support Worker
EC Care Support Services
04.2024 - Current
Retail Shop Assistant
Kumusha Shop
05.2023 - 11.2023
Merchandiser
Competetive Brand Shapers
12.2022 - 04.2023
Bachelor of Commerce - Accounting And Financial Management
James Cook University
Advanced Level - Commercials
St Johns College
Advanced Subsidiary Level - Commercials
St Johns College
Ordinary Level -
Dominican Convent High School
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