Tatiana Palen
Darwin,NT
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Team Member
Grill'd
06.2024 - 12.2024
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Contributed to team success by completing jobs quickly and accurately.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Team Member
Adventure Land
08.2023 - 06.2024
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Successfully managed multiple priorities simultaneously during high-volume periods, maintaining a strong focus on customer satisfaction.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
Team Member
Hungry Jack's
02.2021 - 08.2023
- Trained new team members on company policies, procedures, and best practices, improving overall team efficiency.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Monitored food quality and freshness throughout day.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Education
High School Diploma -
Taminmin College
Humpty Doo, NT11-2022
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Clear communication
- Attention to detail
- Task prioritization
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteImportant To Me
Work-life balanceCareer advancementTimeline
Team Member
Grill'd
06.2024 - 12.2024
Team Member
Adventure Land
08.2023 - 06.2024
Team Member
Hungry Jack's
02.2021 - 08.2023
High School Diploma -
Taminmin College
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