Summary
Overview
Work History
Education
Skills
Languages
References
Hobbies and Interests
Timeline
Generic

Taygan Okkers

Lyndhurst,VIC

Summary

I'm a hardworking and ambitious young adult seeking employment where I'm able to utilize my best qualities, being meticulous with every task I put my mind to, Bringing forth a motivated attitude and kindness to all customers. I'm extremely well spoken along side a naturally caring personality which has only gotten better and better through customer service experience. I know I will be a great addition to this team, and ensure I will add value.

Overview

6
6
years of professional experience

Work History

Outbound and Inbound Call Agent

Simple Energy
10.2023 - 06.2024
  • Reported to all shifts on time
  • Maintained high standard of customer service
  • Clear and respectful communication
  • Maintaining a tidy workspace
  • Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
  • Customer satisfaction by promptly addressing inquiries and resolving issues.

Cleaner

Absolute domestics
04.2021 - 08.2023
  • Reported to all shifts on time
  • Providing cleaning services for homes
  • Built respectful relationship between clients
  • Handling money
  • practiced professional customer service.


Administrative work

Caulfield Grammar
05.2019 - 10.2019
  • Completed brief experience As receptionist, advancing my communication skill's when it came to customer service and organization being a priority.

Food preparer

Shark bite fish & chips
01.2018 - 04.2019
  • Preparing food orders under high stress
  • cleaning up shop at closing
  • Followed OH&S workplace safety policies
  • Maintaining high standards of customer service

Education

VCE year 12 -

St. Peters College
10.2017

Skills

  • Effective Time Management
  • Great verbal and written communication
  • Appointment Scheduling
  • Calm disposition
  • Customer Service
  • Caring, patient and resilient
  • Loyal and Dependable
  • Fast Learner
  • Good team player
  • Can lift heavy items for long periods of time

Languages

Japanese
English

References

  • Fuad Mume from Acquire BPO

     Mumefm@gmail.com

     +61 0420 857 954

  • Merle from Caulfield Grammar

      merleo13@bigpond.com

      +61 0421854355

  • Brittany from Absolute Domestics

     1300 939 991 ext 225

Hobbies and Interests

  • Gym
  • Hiking
  • Reading

Timeline

Outbound and Inbound Call Agent

Simple Energy
10.2023 - 06.2024

Cleaner

Absolute domestics
04.2021 - 08.2023

Administrative work

Caulfield Grammar
05.2019 - 10.2019

Food preparer

Shark bite fish & chips
01.2018 - 04.2019

VCE year 12 -

St. Peters College

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Taygan Okkers