Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Tayla Burns

Brisbane,QLD

Summary

Motivated and dedicated individual with diverse experience in the fast food industry, retail, and corporate settings, including a receptionist role at a prominent insurance company. Offered the receptionist position based on exceptional performance during Year 10 work experience in 2022. Given the opportunity to transition into a facilities coordinator role within a different department due to recognized potential. Known for strong work ethic and consistently surpassing employer and colleague expectations. Honored with the Australian Defence Force 2024 Long Tan Leadership and Teamwork Award for leadership abilities and commitment to fostering inclusivity within the school, as well as the ability to lead and to nurture.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Facilities Coordinator

Auto and General Insurance Company
10.2024 - Current
  • Communicated with general managers and facility teams regarding upcoming repairs and projects.
  • Coordinated smooth transitions during office relocations by overseeing the move process from start to finish.
  • Served as point of contact for internal and external customers seeking support and information.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
  • Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
  • Conducted regular facility inspections to identify repair needs or improvements.
  • Improved facility efficiency by implementing preventive maintenance programs and coordinating with vendors for timely repairs.
  • Coordinated with cleaning staff to maintain high standards of cleanliness and hygiene.

Casual Corporate Receptionist (School Holidays)

Auto & General Insurance Company
09.2022 - 11.2024
  • Greeting staff and clients
  • Answering and transferring calls to relevant departments
  • Delivering internal mail and papers to staff
  • Labeling, printing and binding
  • Reviewing stationery stock levels and restocking inventory
  • Data entry
  • Meeting room management (including setup/pack up and catering requirements)

Casual Sales Assistant

Cotton On Kids
11.2023 - 10.2024
  • Increase sales by building strong customer relationships and providing excellent service
  • Boost store revenue through upselling and cross-selling techniques
  • Enhance customer satisfaction with personalized product recommendations based on their needs and preferences
  • Manage inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations
  • Responsibility handle the close of store on my own, balancing till and maintaining security of the store at all times

Salesperson Pop Up Store (Christmas Casual)

Skygazer Culture
11.2022 - 12.2022
  • Worked to build relationships with customers and built potential for additional sales
  • Offered each customer excellent service to boost sales and customer satisfaction
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity

Front of House Staff Member

Red Rooster North Lakes
05.2022 - 10.2022
  • Taking customer orders via the front counter and drive thru
  • Preparation of orders
  • Restocking
  • Cash handling
  • Cleaning

Volunteer

Buchanan Martial Arts Academy
01.2020 - 04.2022
  • Assisted with teaching of karate to younger students
  • Used strong interpersonal communication skills to teach and guide younger students
  • Supported engaging, fun and smooth-running events by helping with organization and planning of lessons
  • Assisting karate Master with coloured belt testing

Education

Mango Hill State Secondary College
Mango Hill, QLD
11.2024

Skills

  • Reliable
  • Confident communicator
  • Able to follow directions
  • Trustworthy
  • Honest
  • Positive attitude
  • Great sense of humour
  • Motivated
  • Good computer skills
  • Vendor coordination
  • Special projects
  • Building operations
  • Maintenance
  • Administrative support

Accomplishments

  • Appointed School Vice Captain at Mango Hill State Secondary College for2023-2024 along with multiple school awards for excellent behaviour, respect to others and diligence to learning.

Certification

Certificate 3 in Business

Certificate 2 in Hospitality

Right to Serve Alcohol in Queensland

Timeline

Facilities Coordinator

Auto and General Insurance Company
10.2024 - Current

Casual Sales Assistant

Cotton On Kids
11.2023 - 10.2024

Salesperson Pop Up Store (Christmas Casual)

Skygazer Culture
11.2022 - 12.2022

Casual Corporate Receptionist (School Holidays)

Auto & General Insurance Company
09.2022 - 11.2024

Front of House Staff Member

Red Rooster North Lakes
05.2022 - 10.2022

Volunteer

Buchanan Martial Arts Academy
01.2020 - 04.2022

Mango Hill State Secondary College

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Tayla Burns