Tayla Staples
Carngham,VIC
Summary
Hard-working and attentive individual , eager to apply customer experience and problem-solving skills in a dynamic workplace.
Seeking casual/part-time employment.
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Independent Support Worker
Staple Support
Carngham, VIC
03.2025 - Current
- Assist clients with daily living activities and personal care needs.
- Support clients in social and recreational activities to increase community engagement and fulfilment.
- Manage challenging behaviours through positive reinforcement techniques.
- Provide emotional support to individuals with physical or mental disabilities.
Support Worker
Step Up Support Services
Ballarat, VIC
11.2023 - 06.2025
- Provide personal care and assistance with daily living activities, including bathing, dressing, and grooming.
- Implement individualised care plans tailored to each client's specific needs and goals.
- Monitored and documented clients' progress, behaviour, and health status, ensuring timely reporting of changes to management and healthcare professionals.
- Administer medications and support clients in managing their healthcare routines as per medical guidelines.
Retail Assistant
Bunnings Delacombe
06.2019 - 11.2022
- Gained experience across multiple departments, including café, special orders, and pricing/admin, enhancing store operation.
- Prepared café food and drinks while managing stock and stock ordering, liaising with suppliers to maintain inventory levels.
- Utilised Microsoft Office for organisation, networking with suppliers, and customer service.
- Collaborated with management to meet and sustain KPIs, contributing to team performance and service quality.
Education
High School Diploma -
Phoenix P-12 Community College
Sebastopol, VIC11-2017
Skills
- Customer-focused
- Experienced in conflict resolution
- Professional telephone manner
- Keen attention to detail
- Problem-solving
- Data entry
- Proficient in computer systems
- Strong work ethic
Certification
Provide CPR
Timeline
Independent Support Worker
Staple Support
03.2025 - Current
Support Worker
Step Up Support Services
11.2023 - 06.2025
Retail Assistant
Bunnings Delacombe
06.2019 - 11.2022
High School Diploma -
Phoenix P-12 Community College