Summary
Overview
Work History
Certification
Accomplishments
References
Timeline
Generic

Tayla Verdino

Avondale Heights,VIC

Summary

Organized and dedicated university student with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Finance Administrative Assistant

Tabcorp
02.2024 - 07.2024

6 month contract working in Finance learning basis fundamentals of Finance industry whilst working with the Payroll and Procurement Department.

Tasks involved :

  • Effectively managing time to process and verify 2data from HCM payroll extract files using Oracle E-Business Suite (EBS) Systems to assist payroll Team with ERP Transformation
  • Assisted General Finance Manager with Financial Administration
  • Resolve staff payroll queries through efficient communication and problem solving with HR and payroll departments
  • Assisted Procurement Team with the creation of PO's in Oracle Fusion Cloud (ERP) and data migration

Customer Service Assistant

The Happy Apple Greengrocer
04.2021 - Current
  • Interacting and processing customers orders in both Deli and Front End (Registers) Departments which involved safe food handling and accurate handling of cash
  • Responsibly serviced alcohol by obliging to current RSA laws
  • Accurately managing time to open and close Deli and Front End department independently and with a team while maintaining a clean and organized work environment to follow health and safety protocols
  • Trained new employees to operate registers and follow Front End and Deli Department procedures through the use of strong interpersonal abilities

Customer Service Cashier

Sims IGA Plus Liquor
01.2020 - 03.2021
  • Promoted to 'Junior Front End Supervisor' which involved overseeing Front End department activities, addressing and resolving customer issues with professionalism, delegating tasks to team members and leading store closes
  • Assisted in conducting and leading training to new employees to understand Front End department procedures and operate register system
  • Cash handling and thorough counting of cash registers
  • Interacted with customers and processed transactions

Certification

  • Victorian Certificate of Education (VCE)
  • Microsoft Excel Course Certification
  • Responsible Service of Alcohol Program Certification

Accomplishments

    Successfully completed Victorian Certificate of Education

    Australian National Taekwondo Team 2016, 2018

References

Can provide references upon request

Timeline

Finance Administrative Assistant

Tabcorp
02.2024 - 07.2024

Customer Service Assistant

The Happy Apple Greengrocer
04.2021 - Current

Customer Service Cashier

Sims IGA Plus Liquor
01.2020 - 03.2021
Tayla Verdino