Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Tayla Whitehorn

Tayla Whitehorn

Cooran,QLD

Summary

Energetic results-driven professional with experience in customer service through Hairdressing and the Wholefoods Store. Confident in inventory tracking and ability to enhance client satisfaction through friendly, personalized assistance. Adaptable and empathetic, committed to maintaining high standards of organization and cleanliness in fast-paced environments while keeping a smile on my face and everyone around me.

Overview

5
5
years of professional experience

Work History

Retail Assistant

Wholefoods Store
10.2023 - 06.2024
  • Used POS system to process sales and gift card activations.
  • Greeted customers, helped locate products, and suggested suitable options.
  • Stocked produce and merchandise, clearly labelling items
  • Organised shelves, racks, and tubs for optimal appearance.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.

Senior Hairdresser

Untamed Hair Studio
01.2021 - 01.2022

Senior Hairdresser

Chelleon for Hair
01.2019 - 01.2021
  • Mentored junior stylists, improving their technical skills and customer service abilities.
  • Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
  • Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
  • Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.
  • Assisted management with inventory control by tracking product usage accurately and placing timely orders for restocking supplies as needed.
  • Increased salon revenue through upselling additional services and retail product sales.

Education

Certificate III - Hairdressing

Victoria University
Melbourne, VIC
06-2019

Skills

  • Customer service
  • Customer assistance
  • Patience and empathy
  • Time management capabilities
  • Inventory tracking
  • Stockroom organization
  • Friendly and helpful
  • Adaptable and flexible

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Regularly practice mindfulness and meditation for overall wellness
  • Passionate about balancing physical health with mental and emotional wellness
  • Participating in cultural exchange programs and homestays
  • Backpacking and Hiking
  • Committed to improving personal fitness through regular participation in gym workouts, dance, pilates and yoga

Timeline

Retail Assistant

Wholefoods Store
10.2023 - 06.2024

Senior Hairdresser

Untamed Hair Studio
01.2021 - 01.2022

Senior Hairdresser

Chelleon for Hair
01.2019 - 01.2021

Certificate III - Hairdressing

Victoria University
Tayla Whitehorn